Sukhmandeep Kaur
Edmonton,1703 16 Avenue
Summary
Driven professional with a proven track record at Burger King, enhancing customer service through innovative scorecards and delivering exceptional beauty consultations at Orane Beauty Parlour. Excels in team environments and demonstrates strong communication skills alongside proficiency in MS Office. Achieved significant improvements in customer satisfaction by applying attention to detail and a deep understanding of service best practices.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Burger King
- Developed customer service scorecards to measure customer service performance.
- Provided outstanding customer service.
- Provided exemplary customer service on each field visit to deliver exemplary customer service.
- Developed a deep understanding of customer service principles and customer service best practices.
Beauty Consultant
Orane Beauty Parlour
07.2023 - Current
- Kept up-to-date with industry trends and new product launches, enabling accurate recommendations for clients.
- Delivered exceptional customer service, addressing client concerns and providing solutions to meet their unique needs.
- Processed product purchases and payments, coordinating packaging, inventory management and varying customer requests simultaneously.
- Conducted makeovers and skincare consultations, boosting customer confidence in their appearance.
Education
High School Diploma -
Govt.Sen.Sec School Chajli
Chajli,Punjab2023
Skills
Knowledge of Medical Terminology and basic medical procedures
Strong Communication skills,both verbal and written
Ability to work effectively in a team environment
Attention to detail and accuracy in performing tasks
Proficient in basic computer skills (MS Office, Internet research)
Languages
English
Elementary
Timeline
Beauty Consultant
Orane Beauty Parlour
07.2023 - Current
High School Diploma -
Govt.Sen.Sec School Chajli
Customer Service Representative
Burger King
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