Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sukhman Sidhu

Edmonton,AB

Summary

Accomplished Site Security Manager at Paladin Security Group, adept in strategic planning and relationship building. Spearheaded a team to enhance safety protocols, achieving significant improvements in security measures. Demonstrated exceptional motivational skills and commitment to professional development, ensuring high team performance and client satisfaction. Skilled in verbal communication and client relationship management. Committed to strategic planning and delivery of large-scale objectives while maintaining highest levels of integrity and respect. Applies advanced technical, business and logistics acumen to streamline processes. Adept at driving cross-functional teams within high-pressure and deadline-driven environments. Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships. Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.

Overview

13
13
years of professional experience

Work History

Site Security Manager

Paladin Security Group
Edmonton, AB
12.2020 - Current
  • Managed a team of security personnel, providing regular training for improved performance and professional growth.
  • Oversaw team of security officers and managed scheduling and performance evaluations.
  • Maintained detailed records of security incidents, enabling proper analysis for future preventative measures.
  • Kept team compliant with security protocols and appearance standards.
  • Continuously updated knowledge on evolving security trends and best practices, incorporating relevant strategies to maintain a safe facility.
  • Conducted thorough background checks on potential hires to maintain a safe working environment for all employees.
  • Coordinated protective service operations with other emergency response agencies.

Service Porter

Grey Nuns Community Hospital
Edmonton, AB
05.2015 - 06.2020
  • Demonstrated strong problem-solving skills when addressing any issues that arose during daily operations or customer interactions.
  • Enhanced customer satisfaction by promptly greeting and directing them to the appropriate service area.
  • Displayed adaptability during periods of high volume or unexpected challenges within the workplace, ensuring seamless day-to-day operations despite unforeseen circumstances.
  • Demonstrated commitment through impeccable attendance and quality performance.
  • Fostered positive working relationships among colleagues through open communication, teamwork, and mutual respect towards one another''s roles within the organization.

Sales Manager

Rona
Edmonton, AB
06.2011 - 10.2015
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.

Education

Bachelor Of Commerce - Business

MacEwan University
Edmonton, AB
05.2014

Diploma -

J Percy Page High School
Edmonton, AB
06.2010

Skills

  • Relationship Building
  • Sales team training
  • Goals and performance
  • Motivational Skills
  • Verbal and written communication
  • Product Knowledge
  • Client Relationship Management
  • Strategic Planning

Languages

English
Native or Bilingual
Punjabi
Full Professional

Timeline

Site Security Manager

Paladin Security Group
12.2020 - Current

Service Porter

Grey Nuns Community Hospital
05.2015 - 06.2020

Sales Manager

Rona
06.2011 - 10.2015

Bachelor Of Commerce - Business

MacEwan University

Diploma -

J Percy Page High School
Sukhman Sidhu