The way to get started is to quit talking and begin doing.
Walt Disney
Summary
Customer Service Representative with an extensive experience in sales and the customer service environment; which includes generating new prospects, training existing customers, troubleshooting technical problems and managing/tracking returns. Organized, critical thinker, creative, good communicator, thrives in pressure, excellent writing skills, notable positive rapport with customers, fearless in asking for a sale.
Dependable Receiver and skilled problem-solver with top-notch critical thinking abilities and a self-motivated nature. Trusted, focused and versed in shipping and receiving. Comfortable managing equipment operation and service calls.
Talented Receiver bringing 2 years of experience in inventory control and movement along with skills in forklift, hand truck and baler operations. Enthusiastic about learning new tasks and thrives under minimal direction. Keen to advance logistical performance and expand personal competencies.
Hardworking and punctual Farm Boy works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day.
Overview
4
years of professional experience
1
Certification
Work History
Maple Lodge Farms
Mississauga, ON
Shipper/Receiver/Order Picker
04.2023 - Current
Job overview
Received and verified incoming shipments for accuracy of items, quantities, and condition.
Assisted in unloading trucks and stocking shelves with received merchandise.
Maintained inventory of stock on hand by tracking materials received and distributed.
Operated forklift safely to move products around the warehouse.
Processed returns to vendors and maintained accurate records of all returned items.
Checked orders against invoices to ensure accuracy before releasing them from the warehouse.
Utilized RF scanner to accurately record item locations in the warehouse database system.
Inspected outgoing shipments for completeness prior to packing or shipping out orders.
Adhered strictly to safety regulations while operating machinery or handling hazardous materials.
Ensured that all safety protocols were followed at all times while working in the warehouse environment.
Put merchandise in assigned area, added tags and secured larger pieces as required.
Chalo Freshco
Brampton, ON
Merchandiser
01.2023 - 04.2023
Job overview
Created merchandising plans based on customer buying habits and trends in the industry.
Developed promotional strategies to increase sales of featured products.
Organized displays according to company standards and specifications.
Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
FarmBoy
Mississauga, ON
Order Picker
08.2022 - 12.2022
Job overview
Utilized scanning equipment for picking, packing and shipping orders.
Maintained inventory records and updated information regarding stock availability in the computer system.
Organized warehouse shelves according to item size, type, style, color or product code.
Verified accuracy of orders by comparing items and quantities picked to customer invoices.
HSC Computers
Moga, India
Customer Service Representative
07.2019 - 04.2022
Job overview
Providing accurate information about client products and services to the caller and educating the callers on how to use client products and services
Handling the customer calls, despite the degree of difficulty, in a courteous and business-like fashion
Performing data entry on tracking systems for recording call notes, questions, and suggestions.
Education
HSC Computers
Punjab,India
Diploma from Computer Applications
07.2021
Canadore College
Mississauga, ON
Advanced Diploma from Networking Technician
University Overview
Computer System Networking Technician that's the field I wanna go further in future.