Denise Lavergne
Hamilton,ON
Overview
18
18
years of professional experience
Work History
Shipper/Auditor /Order Picker
Everest Toys
Ancaster, ON, Canada
07.2021 - 03.2024
- Picking orders for large Companies Making sure all items are accounted for, labeling and puting boxes on skids
- Rapping and weighing skids getting them ready for shipping
- Contacting courier with the best rate, and scheduling pickup times
- Doing stock counts when necessary to prevent stock shortages
- The company has also introduced the Pick and Pack system which is a more accurate system for auditing and shipping
Lead hand/Shipper/Receiver/Order Picker
Hearns industry
Oakville, ON, Canada
10.2015 - 07.2021
- Scheduling pick ups and drop off
- Scaning products and packing them ensuring they are ready for shipment for pick
- Stacking empty containers on skids with matching codes that are on containers
- Checking containers that just came insuring no parts are missing
- As a Lead Hand making sure the work station a clean and safe environment for the employees to work in
Assembly Line Worker
Blitz
Hamilton, ON, Canada
02.2012 - 10.2015
- Inspecting products before they go thru the machines
- Packaging material in to their proper containers
- Packing containers into the boxes, sealing and stacking on the skid
- Rapping and weighing skid getting it ready for shipping
Customer Service Representive
Biz Clip
Hamilton, ON, Canada
01.2010 - 12.2012
- Finalizing customer orders via phone who wish to obtain a copy of their video by collecting payment information
- Coordinating with client to set up date, time and location for video shoot
- Providing excellent customer service by providing 48 hour reminder call to clients and would reschedule appointments when necessary
- Following up with clients regarding outstanding material necessary to create their commercial or slideshow
Customer Service Representative
Public Storage Canada
North York, ON, Canada
01.2006 - 12.2010
- Answering phones on a daily basis taking reservations
- Resolving customer complaints over the phone
- Invoicing and contacting clients to ensure payment deadlines were met
- Effectively responding to customers inquiries relating to products and services in a timely manner
Education
High school diploma - GED
McDonald Cartier High School
Saint-Hubert, QCSkills
- Shipping & Receiving
- Customer service
- Manufacturing
- Packaging
- Assembly
- Order picker
- Warehouse Experience
- Serving
- Order Picking
- Microsoft Word
- RF Scanner
- Quality Inspection
Languages
English
Full Professional
Timeline
Shipper/Auditor /Order Picker
Everest Toys
07.2021 - 03.2024
Lead hand/Shipper/Receiver/Order Picker
Hearns industry
10.2015 - 07.2021
Assembly Line Worker
Blitz
02.2012 - 10.2015
Customer Service Representive
Biz Clip
01.2010 - 12.2012
Customer Service Representative
Public Storage Canada
01.2006 - 12.2010
High school diploma - GED
McDonald Cartier High School