Sukhdeep Dhatt
Sydney,NS
Summary
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Restaurant
Halifax, NS
05.2023 - 08.2023
- Generated monthly reports summarizing sales activities, customer feedback surveys and other relevant data.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Responded to customer inquiries via phone, email, and in person.
- Answered incoming calls, directed them to appropriate personnel and took messages.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
Research Assistant
Rapture Biotech
India , India
02.2021 - 10.2022
- Assisted with event planning, support and execution of virtual and in-person engagements.
- Evaluated test results against established standards before making recommendations regarding further action or analysis.
- Conducted laboratory experiments to evaluate the efficacy of various compounds in a range of applications.
- Mentored junior scientists in basic laboratory techniques and safety procedures.
- Prepared detailed reports on research findings for presentation to management or external funding sources.
- Coordinated activities between multiple laboratories working on similar projects.
- Managed inventory levels of supplies needed for laboratory operations.
- Collaborated with other researchers from different departments within the organization to develop more effective strategies for conducting experiments.
Education
Associate of Applied Science - Public Health
Cape Breton University
Sydney, NS01-2023
Master of Science - Biotechnology
DAV University Jalandhar
India06-2019
Skills
- Time Management
- Cash Handling
- Appointment confirmation
- Project Management
- Spreadsheet tracking
- Customer Service
Languages
English
Professional
Certification
- First Aid and CPR
- WHMIS
- Food Safety
Timeline
Front Desk Receptionist
Restaurant
05.2023 - 08.2023
Research Assistant
Rapture Biotech
02.2021 - 10.2022
Associate of Applied Science - Public Health
Cape Breton University
Master of Science - Biotechnology
DAV University Jalandhar
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