Delivered exceptional guest services by managing check-in/out processes and handling guest inquiries in person, via phone, and email, ensuring a smooth and welcoming experience
Assisted in daily accounting tasks, including processing payments, managing invoices, and maintaining accurate financial records, contributing to the hotel's financial management
Collaborated with housekeeping, maintenance, and other departments to address guest needs promptly and ensure efficient operations
Supported billing and financial reconciliation, addressing guest billing inquiries, and resolving discrepancies in a timely manner
Financial and Credit Analyst
Emirates NBD Bank
Dubai, UAE
01.2020 - 02.2024
Manage transactions and accounting entries for a diverse portfolio of investment funds
Prepare Net Asset Value files for medium-to-high complexity investment funds
Maintain client compliance files to ensure adherence to regulatory
Worked with cross-functional teams to achieve goals
Prioritized and organized tasks to efficiently accomplish service goals
Manage the client database, ensuring all information is current and accurate
Perform various administrative tasks related to client funds, including invoicing and receivables collection
Senior Treasurer Officer
Al Futtaim Group
Dubai, UAE
05.2018 - 12.2019
Ensure sufficient cash flow to meet daily operational needs
Monitor and manage the company’s cash positions and cash forecasts
Establish and maintain strong relationships with banks and financial institutions
Negotiate favorable terms and fees for banking services, such as loans, lines of credit, and transaction services
Develop strategies to minimize financial risks, including interest rate and foreign exchange risks
Ensure compliance with regulatory and audit requirements related to banking
Oversee short-term investment strategies for excess cash to ensure optimal returns
Ensure investments align with the company’s risk tolerance and liquidity needs
Manage and monitor debt facilities, including payment schedules, covenants, and renewal terms
Accounting Analyst
Al Futtaim Group
Dubai, UAE
05.2018 - 12.2019
Prepare the company’s financial statements and Cash flow forecasts
Collaborate with accounting on budgeting for interest expenses, loan repayments, and investment returns
Collaborate with financial institutions to secure lines of credit or financing as needed
Prepare reports on cash flow, banking transactions, and investment performance for senior management
Conduct financial analysis to assess the efficiency of banking operations and improve cash management practices
Oversee and ensure the accuracy of financial records related to cash, investments, and debt
Reconcile bank statements with internal financial records to maintain accurate cash flow data
Collaborate with the accounting team to ensure all cash and banking transactions are recorded accurately in financial statements
Financial Operations Analyst Intern
HSBC Bank
Dubai, UAE
01.2017 - 01.2018
Manage transactions and accounting entries for a diverse portfolio of investment funds
Prepare Net Asset Value files for medium-to-high complexity investment funds
Collaborate with investment managers, prime brokers, and custodians to ensure accurate transaction processing and NAV calculations
Maintain client compliance files to ensure adherence to regulatory standards
Worked with cross-functional teams to achieve goals
Prioritized and organized tasks to efficiently accomplish service goals
Education
Bachelor Degree - Accounting, Marketing
The German University in Berlin
11-2016
Skills
Responsible
Hard working
Time Management
Friendly
Approachable
Self-Motivating
Flexible
Organizational skills
Multitasking
Excellent Time management
Verbal communication
Coordination
Task prioritization
Analytical thinking
Financial Statements
Financial Analysis
Financial Reporting
Corporate finance
Relationship Management
Accounting Principles
Preparing financial statements
Time management abilities
Certification
CPA in progress
Anti-Money Laundry – AML
The Standardized Approach For Measuring Credit Risk