Accomplished retail leader with a track record in customer relations and performance optimization. Expertise in training staff, managing inventory, and resolving complaints efficiently. Ready to leverage skills to enhance store operations and drive revenue growth.
Streamlined operations leading to consistent revenue growth through supplier collaboration.
Coordinated store staff activities to meet operational demands effectively.
Implemented training programs for new employees, supporting seamless integration into the team.
Ordered merchandise according to management guidelines while maintaining inventory levels.
Developed performance reports on a daily and monthly basis for productivity tracking.
Assessed staff performance regularly, providing actionable feedback for development.
Facilitated customer transactions, including returns and complaint resolutions efficiently.
Optimized workflow by assigning specific responsibilities to employees.
Restructured business activities to explore emerging markets, achieving turnover increases and organizational goals.
Executed strategic business plans that drove growth and enhanced profitability.
Managed sales operations, significantly increasing revenue through effective strategies.
Established optimized distribution networks by appointing capable dealers in weak areas.
Fostered strong relationships with providers to stimulate growth while ensuring compliance with regulations.
Mentored team members, delivering training sessions aimed at improving operational efficiency.
Conducted product reviews to align offerings with evolving customer needs and company objectives.
Supported new product launches by monitoring performance and implementing necessary improvements.
HONOURS AND AWARDS Appreciation Certificate 2008 Bharti Airtel Limited Certificate of Appreciation from the President of Mobile Services, Bharti Airtel for contributing Best Zone in June 2008. Won Achievers Club Bharti Airtel Limited Received a token of appreciation for being part of achiever’s club of Bharti Airtel. Cruise to Singapore Contest Bharti Airtel Limited Won national level contest in Bharti Airtel and was part of the winning team for “Cruise to Singapore Contest” MI Chanp Bharti Airtel Limited Awarded as MI Champ in a national contest on MI activation in enterprise sales.