Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Sukhbir Bhatti

Edmonton,AB

Summary

Accomplished retail leader with a track record in customer relations and performance optimization. Expertise in training staff, managing inventory, and resolving complaints efficiently. Ready to leverage skills to enhance store operations and drive revenue growth.

Overview

18
18
years of professional experience

Work History

Retail Store Supervisor

Redline Heavy Truck Parts and Repair Ltd
Edmonton, AB
07.2025 - Current
  • Supervised daily operations to ensure efficient workflow among staff.
  • Trained new employees on customer service standards and store procedures.
  • Maintained inventory accuracy through regular audits and stock organization.
  • Implemented visual merchandising strategies to optimize product displays.
  • Resolved customer complaints promptly, fostering satisfaction and loyalty.
  • Scheduled staff shifts while monitoring attendance records for accountability.
  • Generated weekly sales and budgeting reports for senior management review.
  • Liaised with vendors to negotiate contracts for new products as needed.

Retail Sales Supervisor

Dr. Phone Fix
Edmonton , AB
03.2020 - 08.2021

Streamlined operations leading to consistent revenue growth through supplier collaboration.
Coordinated store staff activities to meet operational demands effectively.
Implemented training programs for new employees, supporting seamless integration into the team.
Ordered merchandise according to management guidelines while maintaining inventory levels.
Developed performance reports on a daily and monthly basis for productivity tracking.
Assessed staff performance regularly, providing actionable feedback for development.
Facilitated customer transactions, including returns and complaint resolutions efficiently.
Optimized workflow by assigning specific responsibilities to employees.

Manager

Bharti Airtel Limited
Ludhiana, Punjab
10.2017 - 08.2019

Restructured business activities to explore emerging markets, achieving turnover increases and organizational goals.
Executed strategic business plans that drove growth and enhanced profitability.
Managed sales operations, significantly increasing revenue through effective strategies.
Established optimized distribution networks by appointing capable dealers in weak areas.
Fostered strong relationships with providers to stimulate growth while ensuring compliance with regulations.
Mentored team members, delivering training sessions aimed at improving operational efficiency.
Conducted product reviews to align offerings with evolving customer needs and company objectives.
Supported new product launches by monitoring performance and implementing necessary improvements.

Manager

Bharti Airtel Limited
Ludhiana, Punjab
10.2007 - 08.2015
  • Collaborated with leading telecom giants, including Bharti Airtel Limited.
    Managed sales across retail, corporate, and enterprise sectors.
    Hired and trained high-performing sales teams to enhance productivity.
    Established strategic business partnerships to drive growth.
    Executed customer retention initiatives to maintain strong client relationships.
    Oversaw collections processes to ensure timely payments.
    Onboarded new customers efficiently while launching strategies for expansion.
    Recognized as top employee for MNP and data acquisitions, winning national-level contests for performance.

Education

Bachelor of Arts - Arts

India Education Society
Himachal Pradesh,India
08-2019

Higher Diploma in Software Engineering - Software Engineering

Aptech Computer Education
Ludhiana,India
07-2001

Skills

  • Visual merchandising
  • Employee training
  • Inventory management
  • Customer service
  • Sales analysis
  • Team leadership

Accomplishments

HONOURS AND AWARDS Appreciation Certificate 2008 Bharti Airtel Limited Certificate of Appreciation from the President of Mobile Services, Bharti Airtel for contributing Best Zone in June 2008. Won Achievers Club Bharti Airtel Limited Received a token of appreciation for being part of achiever’s club of Bharti Airtel. Cruise to Singapore Contest Bharti Airtel Limited Won national level contest in Bharti Airtel and was part of the winning team for “Cruise to Singapore Contest” MI Chanp Bharti Airtel Limited Awarded as MI Champ in a national contest on MI activation in enterprise sales.

Timeline

Retail Store Supervisor

Redline Heavy Truck Parts and Repair Ltd
07.2025 - Current

Retail Sales Supervisor

Dr. Phone Fix
03.2020 - 08.2021

Manager

Bharti Airtel Limited
10.2017 - 08.2019

Manager

Bharti Airtel Limited
10.2007 - 08.2015

Bachelor of Arts - Arts

India Education Society

Higher Diploma in Software Engineering - Software Engineering

Aptech Computer Education
Sukhbir Bhatti