Sukhanpreet Kaur
Listowel,ON
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Guest Attendant ( Retirement Home)
Caressant Care- Listowel Retirement Home
09.2024 - Current
- Supported patients'' emotional well-being through active listening and empathetic communication while respecting privacy and confidentiality.
- Documented patient progress accurately and thoroughly in accordance with regulatory requirements, ensuring continuity of care between shifts or when transitioning between providers.
- Reduced risk of falls by consistently conducting safety checks in the home environment and implementing preventive measures.
- Enhanced patient comfort by assisting with daily living activities such as bathing, dressing, and grooming.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with meal preparation according to dietary restrictions, promoting healthy eating habits among patients.
- Provided safe mobility support to help patients move around personal and public spaces.
Ward Clerk (Internship)
Caressant Care- Listowel Nursing and Retirement Home
07.2024 - 08.2024
- Provided administrative support in a nursing and retirement home setting, including managing patient records and coordinating with healthcare staff
- Assisted with patient intake and discharge processes, ensuring a smooth flow of operations
- Maintained accurate and confidential patient records and communicated effectively with patients, families, and healthcare providers
- Supported scheduling and administrative tasks, including coordinating appointments and handling medical documentation
- Answering phone calls
- Charting Patients Data on Point Click Care.
Food processing general labour
Erie meats
06.2023 - 08.2024
- Department- Deli RTE(morning), Kirkland (night)
- Packing the meats in boxes
- Checking product quality
- Ensuring the cleanliness at workplace
- Performing all given tasks by supervisor.
Team Member
Tim Horton’s
06.2023 - 09.2023
- Efficiently handled cash transactions and provided excellent customer service to ensure a positive dining experience
- Prepared and served beverages following Tim Horton’s standards
- Maintained cleanliness and organization in the dining area and behind the counter
- Collaborated with team members to ensure smooth operations during peak hours
- Demonstrated a strong work ethic and adaptability in a high-paced environment.
Receptionist
Jasmine Boutique
05.2022 - 11.2022
- Served visitors by greeting, welcoming, and directing them to the proper personnel
- Answered multi-line telephone with polite tone of voice to supply general information and answer queries
- Aiding with a variety of administrative tasks including copying, faxing, taking notes, and making travel plans.
Education
PSW -
Alpha Career College
Toronto, ONHealth Office Administration -
Conestoga College
Kitchener, ON08.2024
Higher Secondary Study -
Kalgidhar National Senior Secondary School
Punjab, India01.2021
Skills
- Excellent communication and customer service skills
- Strong organizational and time management skills
- Positive and enthusiastic attitude towards challenges
- Capable of working independently or in a team setting
- Capable of standing and working long for long consecutive hours
- Ability to work in any Windows/Mac system and Microsoft Office
- Minimum typing speed 40-50 wpm
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Fluent in speaking three languages English
- Ability to lift 30 lb- 45 lb weight
- Depth of knowledge of Medical Terminology and EMR using Accur
Certification
- Standard First Aid and CPR Level C & BLS
- Computer Applications, PIOUS Infotech, India, 2021
- Food Handler Training, Region of Waterloo Public Health, 04/01/23, 04/01/28
- Nursing Home Administration, GENCO Institute of Advanced Learning, India
- Security Guard License
- G1 License
Availability
- Monday - Friday 08:00 am - 10:00 pm
- Saturday and Sunday: 07:00 am - 10:00 pm
Languages
English
Hindi
Punjabi
Certifications
Certified in standard First Aid and CPR level C and BLS.
Certified in Computer Applications, PIOUS infotech, India, 2021
Certified in Food Handler Training, issued by
Region of Waterloo public health, April 2023- April 2028.
Certified in Nursing Home Administration, from GENCO institute of advanced learning, India
License of Security guard.
Timeline
Guest Attendant ( Retirement Home)
Caressant Care- Listowel Retirement Home
09.2024 - Current
Ward Clerk (Internship)
Caressant Care- Listowel Nursing and Retirement Home
07.2024 - 08.2024
Food processing general labour
Erie meats
06.2023 - 08.2024
Team Member
Tim Horton’s
06.2023 - 09.2023
Receptionist
Jasmine Boutique
05.2022 - 11.2022
PSW -
Alpha Career College
Health Office Administration -
Conestoga College
Higher Secondary Study -
Kalgidhar National Senior Secondary School
- Standard First Aid and CPR Level C & BLS
- Computer Applications, PIOUS Infotech, India, 2021
- Food Handler Training, Region of Waterloo Public Health, 04/01/23, 04/01/28
- Nursing Home Administration, GENCO Institute of Advanced Learning, India
- Security Guard License
- G1 License
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