Sukaran
Edmonton,AB
Summary
Proven track record in enhancing customer loyalty and kitchen efficiency, notably at Kanwar Arora Consultants and The Grand Hotel respectively. Excelled in problem-solving and active listening, achieving significant improvements in customer satisfaction. Skilled in computer proficiency and adept at critical thinking, consistently delivering results beyond expectations.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Kanwar Arora Consultants
05.2023 - 12.2023
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Kitchen Helper
The Grand Hotel
05.2022 - 02.2023
- Followed supervisor instructions to complete tasks on time.
- Cleaned and organized kitchen stations to promote team efficiency.
- Enhanced kitchen efficiency by assisting with meal preparation and ensuring timely food delivery to customers.
- Assisted chefs with various cooking tasks, contributing to creation of diverse and delicious menu items for satisfied patrons.
Education
BBA - Accounting
Northern Alberta Institute of Technology
Edmonton, AB04.2028
High School Diploma -
Cambridge International School
Nawanshahr, Punjab, India03.2023
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Computer Proficiency
- Money handling abilities
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Customer Service Representative
Kanwar Arora Consultants
05.2023 - 12.2023
Kitchen Helper
The Grand Hotel
05.2022 - 02.2023
BBA - Accounting
Northern Alberta Institute of Technology
High School Diploma -
Cambridge International School
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