Sujoy Kumer Mondal

• Actively listened to customers, handled more than 30 concerns during rush hour quickly, and escalated major issues to supervisor.
• Handled customer inquiries and suggestions courteously and professionally which elevates sales.
• Answered 20 customer calls day with minimal wait times.
• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

I worked on a project under Bureau of Statistics Bangladesh

• Evaluate census data between homegrown and imported crops and raw materials to help ministry spend less in upcoming years.
• Prepared statistical analysis plans and provided statistical interpretation for graphs, tables, and charts which saved department 20% of time.
• Compiled statistics from source materials such as population and economic census.
• Manipulated, transformed and analyzed data by reviewing computer reports, printouts and performance indicators.