Summary
Overview
Work History
Education
Skills
Languages
Timeline
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SUJITHA NAGARAJ

Ottawa,Canada

Summary

Experienced software testing and quality assurance professional with over 6 years of expertise in various types of testing. Comprehensive knowledge of software testing tools and methodologies enables identification of issues, implementation of solutions, and streamlining of workflows to enhance product reliability. Proficient in preparing test cases, plans, bug tracking, and efficiently handling multiple tasks to ensure high standards in every project.

Overview

11
11
years of professional experience

Work History

QA Analyst

BMO (Client) – IBM CIC
11.2021 - Current

Multinational investment bank generating $55 billion yearly and holding a market cap of $82.3 billion.

  • Developed test cases and scenarios for mobile applications, ensuring coverage of all functionalities through manual and accessibility testing for a banking application, detecting 70+ defects
  • Executed tests on multiple platforms and devices, decreasing device-specific defects by 15%.
  • Functioned in an agile environment by attending daily scrum meetings to give project status updates and communicate bugs identified on Android and iOS.
  • Collaborated with developers to troubleshoot issues, reducing bug resolution time by 50%.
  • Detected potential threats utilizing application and browser responses through intercepting proxy.
  • Conducted comprehensive tests on software applications prior to release using regression and sanity testing methods, documented test results on HP ALM


Software Engineer

Nokia (Client) - Wipro Limited
12.2015 - 11.2016

Global Multinational Communications corporation generating $32BN revenue annually.

  • Automated invoice generation module ($8.8Mn invoiced) and process performed on SAP, applying design, development, testing, and deployment of Automation bot’s; used Robotic Process Automation tool, Automation Anywhere; reported to the Solution Architect Manager
  • Created robots that generated + 5K invoices daily, and scheduled to run on 2 shifts (16 hrs); built a total of, 5 bots assigned to automated scripts for on-time processing
  • Deployment of automated processes (bots) to production reducing manual effort by 50% and achieving savings of $3.7Mn (reduced manual work time); total savings of +5 hrs./per employee accounting to a total of +91K hrs./per year
  • Configured bots to handle web-based server automated script execution at scheduled intervals.
  • Developed and upheld efficient, reusable code utilizing Model View Controller (MVC) architecture on .NET framework for web applications based on user stories.
  • Developed web forms using HTML, CSS for the presentation layer, and ASP, .NET, and C# languages to implement the code scripting behind logic while establishing database connections using ADO and .NET


QA Test Engineer

Morgan Stanley (Client) - Tata Consultancy Svcs. Ltd
10.2013 - 12.2015

Global Financial Services Investment Bank ($48.2Bn/yr Annual revenue.) with a current market cap reaching over $240Bn

  • Led Morgan Stanley's Global Trading Applications daily testing of their Banking and Financial trading platform infrastructure, ensuring readiness and stability for trading, and market-open hours; reported to the TCS's Lead Project Manager
  • Managed +700 unique trading applications globally (North America, London, Australia, Brazil, Hong Kong, Singapore, and Tokyo) and formed part of Level 1 Production Support Team; accurately reported trading application status (Green, Red, Amber) to the authorized business owners in MS
  • Facilitated over 1.8K commodities, equities, and credit-related applications within a daily testing regimen of more than 750 hours.
  • Delivered timely reports in compliance with defined test plans and standards, maintaining high-quality assurance, Streamlined onboarding process for new applications, ensuring compatibility with existing systems.
  • Monitored and tracked recurring automated process failures to prevent issues; Contributed to automating 60% of the total volume through strong interpersonal skills and a positive attitude


Education

Software Quality Assurance & Test Engineering - Software Testing

Conestoga College
Kitchener, ON
09-2021

Certificate - IT Service Management

ITIL Foundation
09.2014

Bachelor of Engineering - Computer Science and Engineering

Anna University
04.2013

Skills

  • Agile best practices
  • Web and mobile application Testing
  • Cross-functional team collaboration
  • Functional testing
  • API testing experience
  • Regression testing expertise
  • Test case development
  • Automation Anywhere 90
  • JIRA
  • HP ALM
  • Burp suite
  • JAWS , NVDA
  • Postman
  • SQL

Languages

English
Full Professional

Timeline

QA Analyst

BMO (Client) – IBM CIC
11.2021 - Current

Software Engineer

Nokia (Client) - Wipro Limited
12.2015 - 11.2016

QA Test Engineer

Morgan Stanley (Client) - Tata Consultancy Svcs. Ltd
10.2013 - 12.2015

Certificate - IT Service Management

ITIL Foundation

Software Quality Assurance & Test Engineering - Software Testing

Conestoga College

Bachelor of Engineering - Computer Science and Engineering

Anna University
SUJITHA NAGARAJ