Summary
Overview
Work History
Education
Skills
Websites
Certification
References
Timeline
Generic

Juby Pulipra Varghese

Stoney Creek,ON

Summary

ISTQB certified Quality Assurance Analyst with 11 years of experience in Agile, Scrum, and Waterfall testing methodologies. Proven track record of identifying and resolving critical bugs in pre-release software to enhance product reliability. Expertise in both manual and automated testing, facilitating seamless collaboration with development teams.

Overview

11
11
years of professional experience
1
1
Certification

Work History

QA Analyst

Canadian Red Cross
04.2022 - Current
  • Company Overview: The Canadian Red Cross Society is a Canadian humanitarian charitable organization, and one of 192 national Red Cross and Red Crescent societies
  • QA lead and supervisor for five projects based MS Dynamics 365
  • Determine the requirements for deploying new features and functions to developer and test environments
  • QA consultant and subject matter expert
  • Analyze and identify gaps in test coverage, timelines and design test cases, test plans and test scenarios
  • Ensure that acceptance criteria are met and tests are before signing off
  • Leverage the right test cases and adhere to QA standards
  • Document, triage, investigate, and retest bugs and failures
  • Participate in testing on projects that span multiple teams
  • Test Power Business Intelligence reports/dashboards (e.g
  • Power BI) and .NET based web applications
  • Keep stakeholders up to date on the status and results of testing and share QA reports
  • Documenting processes, knowledge articles and new features for future testing reference
  • Ensure the proper hand off of scripts, documentation, and knowledge transfer to team members
  • Expand test coverage when required
  • Test MS Dynamics Enterprise resource planning (ERP) Finance and Operations software
  • Guide and consult teams that require QA inputs
  • Advocate for and consider end user perspective when designing or assessing new features or functionality
  • Represent QA team and collaborate with vendors, stakeholders, and project team
  • Coordinate with the development team and ensure timely setup test environments
  • Coordinate with support team on production deployments and create change requests and help with UAT testing and post production testing
  • Work with business team in clarification and provide support during user acceptance testing
  • Identify QA concerns and blockers and keep the project team updated on the progress
  • Maintain the test accounts and test data without failure based on recent updates
  • Provide QA signoff after every release with test closure reports
  • Participate in daily scrum, backlog refinement, sprint planning and sprint retrospective meetings
  • The Canadian Red Cross Society is a Canadian humanitarian charitable organization, and one of 192 national Red Cross and Red Crescent societies
  • Helped QA team to adopt latest test management tools like Zephyr Scale and reduced dependency on excel sheets
  • Migrated test management to Zephyr and eliminated manual effort required in the process

Senior QA Analyst

Hudson’s Bay Company (HBC) and Saks Off Fifth (S05)
02.2021 - 03.2022
  • Company Overview: Are the premier destinations for luxury fashion in Canada and the US
  • Lead a team of 3 QAs onsite
  • Senior QA Analyst for retail websites and store-based applications
  • Ensure timely notification of defects and lead QA triage call
  • Create Master test plan and set up test data and test environments
  • Organize war room discussions and highlight issues at the earliest
  • Coordinate requirement gathering and test planning and mind maps creation
  • Estimate QA effort and update QA progress with stakeholders
  • Perform root cause analysis and assist the development team in issue debugging
  • Deal with various 3rd part vendors and coordinate with test data and access setup
  • Execute smoke, regression, and functional test cases
  • Create QA strategies, testing procedures, test reports and own defect management
  • Provide QA signoff after every release
  • Create UAT test scripts and assist the business team in UAT testing
  • Acquire test coverage and signoff from business
  • Conduct QA clarification calls with project and development teams
  • Are the premier destinations for luxury fashion in Canada and the US
  • Best performer of the team and logged 500+ defects by identifying key areas in the application and interface systems
  • Implemented innovative approach towards test case design and easy test execution which doubled the team output and received appreciation from client and senior managers for the innovative ideas

Test Lead

Infosys Limited
12.2016 - 01.2021
  • Company Overview: FHEG is a leading provider of higher education, based in the U.S with around 1200 campus stores across USA and Canada
  • Lead the QA team of 10 QA’s for first Oracle Retail POS rollout in Canada through all stages of STLC and delivered the project using Agile Scrum Methodology
  • Ensure timely notification of issues and defects and follow up for problem resolution
  • Perform requirement gathering, review and conduct discussions for any clarification required
  • Design, define and create test scenarios and test cases and perform test case execution
  • Apply analytical thinking and knowledge of data analysis tools and methodologies in test execution
  • Apply professional judgment to identify and prioritize defects and interpret data and results to determine product stability and performance
  • Deal with various issues related to interfaces testing, unit testing and system testing and analyze business impact
  • Develop and apply testing processes for new and existing products to meet requirements of the project
  • Estimate QA effort required and prepare QA timeline and track progress
  • Design regression suite to ensure product quality after every release covering all key functionalities
  • Perform thorough regression testing when bugs are resolved and code is ready for signoff
  • Design and create UAT test case scripts and assist in production rollout
  • Validate that user expectations are met during the testing process
  • FHEG is a leading provider of higher education, based in the U.S with around 1200 campus stores across USA and Canada
  • Best performer of the team and logged 500+ defects by identifying key areas in the application and interface systems
  • Implemented new approach towards test case design and easy test execution which doubled the team output and received appreciation from client and senior managers for the innovative ideas

Offshore Lead

Infosys Limited
08.2015 - 11.2016
  • Company Overview: Tiffany & Co
  • Is an American luxury jewelry and specialty retailer headquartered in New York City
  • Identify interface systems and architecture for validation of downstream and upstream data flow and dependencies
  • Develop, debug and execute test cases and test scenarios and upload in HP ALM
  • Develop test plans, test cases, and test scenarios to ensure requirements have been met
  • Create traceability of test cases to requirements
  • Log defects and track them to closure and share defect statuses with priority and business impact
  • Create weekly and daily defect and execution status and share with development and QA teams
  • Assume responsibility and tasks for preparing and testing software applications and analyze related documents and provide QA support during production rollout
  • Performed system testing, functional testing, black box testing, white box testing, smoke testing, sanity testing, database testing, integration testing, end-to-end and regression testing
  • Ensure that QA tasks are in adherence to policy, applicable laws, rules and regulations
  • Provide guidance and technical support to business, client, development and QA teams on system and application issues
  • Tiffany & Co
  • Is an American luxury jewelry and specialty retailer headquartered in New York City
  • Analyzed current industrial trends and provided few software solutions to the team to increase productivity and reduce manual work
  • This resulted in an increase in performance of the team by around 50% by avoiding repetitive manual work

Test Analyst

Infosys Limited
10.2013 - 07.2015
  • Company Overview: AstraZeneca is a British-Swedish multinational pharmaceutical and biopharmaceutical company
  • Review software requirements and design documents and create test cases, requirement traceability matrix and reports
  • Involve in manual and automation test case design, creation, review and execution
  • Perform smoke and sanity testing after QA deployments and highlight issues to deployment and development teams
  • Log defects and participate in defect triage meetings and provide reports on quality metrics
  • Provide night support and worked on client timing to deliver immediate support for the production issues
  • Database validation using SQL queries to extract data from system databases
  • Perform other duties and assigned functions and duties
  • Prepare as well as perform peer review of documentations of corrective actions, common issues and QA process and workarounds
  • AstraZeneca is a British-Swedish multinational pharmaceutical and biopharmaceutical company
  • Identified root cause of a highly critical defect in the application and received appreciation from clients as well as senior managers in the organization
  • Implemented practice of documenting knowledge base for common issues, QA processes and their fixes which helped in effective time management of the team

Education

Bachelor of Engineering - Electronics and Communication

University of Kerala
India
06.2013

Skills

    Waterfall

    Scrum

    Agile

    SQL Developer

    MySQL

    DB Man

    API

    IBM DB2

    Dataverse

    HP ALM

    JIRA

    Confluence

    Zephyr Scale

    Zephyr Squad

    Azure Devops

    Java

    Microsoft Dynamics 365 (CRM)

    Microsoft Dynamics 365 (ERP)

    Oracle Retail POS

    Oracle BO

    Oracle CO

    TestNG

    Selenium WebDriver

    RFT

    Oracle JDE

    AS400

    ServiceNow

    SOAPUI

    TOSCA

    Junit

    IBM 4690

    Informatica

    Jenkins

    SonarQube

    JFrog Artifactory

    Postman

    Windows XP

    Windows 7

    Windows 8

    Windows 10

    Windows Server 2012 R2

    Test case development

    Test Documentation Creation

    Regression Testing Expertise

    User Acceptance Testing

    Manual Testing Proficiency

    Mobile Application Testing

    API Testing Experience

    Cross-browser testing

    Collaboration and communication

    Defect Tracking Mastery

    Technical writing proficiency

    Performance Testing Abilities

    Software Development Understanding

    Test automation expertise

    Continuous Integration Familiarity

    Test strategy formulation

    Load testing capabilities

    Security Testing Competence

    Debugging techniques

    Quality assurance metrics

    Agile methodology knowledge

    Regression Testing

    Functional Testing

    Requirements Analysis

    SQL understanding

    QA methodologies mastery

    Report creation

    Data Validation

    Project Planning

    Software development knowledge

    Training implementation

    Data Analysis

    Usability Testing

    Quality processes

    SQL knowledge

    Defect tracking

    Training material development

    Continuous Improvement

    Quality Improvement

    New project development

    Procedural updates

    Project management expertise

    Test Automation

    Requirements Gathering

    Test Plans and Test Methodologies

    Black Box Testing

    Test Planning

    Manual Testing

    Decision-Making

    Manual test case preparation

    Teamwork and Positive Attitude

    Scrum Methodology

    Software Defect Documentation

    Scenarios and Use Cases

    Agile Best Practices

    Web and Mobile Application QA

    Team Collaboration

    Defect Tracking and Reporting

    Bug Tracking and Resolution

    Testing Analytics

    Test implementation

    Test Procedure Documentation

    Root Cause Analysis

    Customer Service

    Software Release and Versioning

    Automation knowledge

    Technical Support

    Documentation skills

    White Box Testing

    Workload Management

    Cross-Functional Team Collaboration

    Defect monitoring

    Software Documentation Reviews

    Test Scheduling

    Automation scripting

    System Modification Testing

    Collaborative Team Player

    Results and Deadline-Driven

    Software Compatibility Testing

    Cross-platform testing

    Key Performance Indicator Tracking

    Automated Testing Frameworks

    Idea Development and Brainstorming

Certification

  • International Software Testing Qualifications Boa
  • Certified Scrum Master (CSM)
  • Microsoft Certified Dynamics 365 Fundamentals (CRM)
  • Selenium Training certificate from Intellipaat
  • Qualified SmartBear Tier-1 Certification in UI Testing
  • Infosys Certified Agile Developer (Internal)
  • Scrum Fundamentals Certified- SCRUM study
  • TOSCA Automation Specialist Level 2
  • Agile Testing- LinkedIn learning
  • Introducing Robotic Process Automation-Linked in learning

References

References available upon request.

Timeline

QA Analyst

Canadian Red Cross
04.2022 - Current

Senior QA Analyst

Hudson’s Bay Company (HBC) and Saks Off Fifth (S05)
02.2021 - 03.2022

Test Lead

Infosys Limited
12.2016 - 01.2021

Offshore Lead

Infosys Limited
08.2015 - 11.2016

Test Analyst

Infosys Limited
10.2013 - 07.2015

International Software Testing Qualifications Board (ISTQB)

  • Certified Scrum Master (CSM)
  • Microsoft Certified Dynamics 365 Fundamentals (CRM)
  • Selenium Training certificate from Intellipaat
  • Qualified SmartBear Tier-1 Certification in UI Testing (External)
  • Infosys Certified Agile Developer (Internal)
  • Scrum Fundamentals Certified- SCRUM study (External)
  • TOSCA Automation Specialist Level 2 (External)
  • Agile Testing- LinkedIn learning (External)
  • Introducing Robotic Process Automation-Linked in learning (External)

Bachelor of Engineering - Electronics and Communication

University of Kerala

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Juby Pulipra Varghese