Suhay Poole

• Performed daily desk operations including phone calls, responding to emails, computer data entry, filing work, and monitoring security cameras
• Educated residents on programs, various service resources to maximize care, and outlined procedures to facilitate smooth engagement in program processes
• Coordinated and successfully organized aa variety of events including meetings, workshops, orientations, and drills
• Develop a great living environment for all residents, often finding solutions to conflicts
• Educated residents on university policies, promoting responsible behavior within the residence hall community.
• Monitored building security by conducting routine rounds throughout the facility.

Managed all wait staff while serving eight tables a night35+ guests with an excellent attitude

• Maintained full product knowledge of menu and specials
• Responsible for all beverages, napkins, menus, and utensils being restocked before opening
• Coordinated with kitchen staff making sure all food was coming out in a timely manner
• Always having an energetic attitude while working late shifts until the job is done

• Maintain customer care while hitting key points, sales weekly, and monthly by either adding on accessories or showing customers new fashion trends
• Making sure the store is clean with visuals in place and all clothing in its proper place ready for opening on the following day
• Coordinate new in coming clothes, accessories and new sales, while maintaining accountability of outgoing clothing back to HQ and doing markdowns