Suh Ngwa
Surrey,BC
Summary
Compassionate professional with background in social and human service assistance. Skilled in providing support to diverse populations, including individuals with disabilities and those in need of mental health services. Strengths include effective communication, crisis intervention techniques, and development of personalized care plans. Successfully improved client well-being and facilitated community resource connections in previous roles.
Overview
1
1
Certification
Work History
Shelter and Outreach Worker
Union Gospel Mission
Vancouver, British Columbia
09.2024 - Current
- Assisted clients in navigating various community resources and services.
- Monitored progress of participants over time in order to assess effectiveness of services provided.
- Maintained accurate records of client interactions using a computer database system.
- Provided assistance with basic needs such as housing, employment, healthcare.
- Participated in team meetings regarding program goals and objectives.
- Initiated contact with potential clients through phone calls, emails, and home visits.
- Gathered feedback from participants regarding their experiences with the program.
- Coordinated transportation arrangements for clients who lacked access to reliable transportation options.
Education
Community Support Worker
Drake Medox College
Vancouver, BC06-2023
Skills
- Client advocacy
- Culturally sensitive
- Community engagement
- Youth outreach
- Data collection
- Community relations
- Community events
- Crisis management
- Workshops
Certification
- Emergency First Aid and CPR Level C
- Food safe
- WHMIS
- Naxolone training and Mandt training
- Practicum at Orimaco Home, Ltd
Languages
English
Professional
French
Limited
Russian
Limited
References
References available upon request.
Timeline
Shelter and Outreach Worker
Union Gospel Mission
09.2024 - Current
Community Support Worker
Drake Medox College
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