Sudikshya Thapa
Brampton,ON
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
1
1
year of professional experience
Work History
Sales Representative
Ncell Center Baneshwor
03.2023 - 08.2023
- Increased sales revenue by identifying and targeting high-potential accounts.
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
Customer Experience Sales Floor Associate
Bhatbhateni Supermarket
01.2023 - 07.2023
- Enhanced customer satisfaction by providing personalized assistance and product recommendations on the sales floor.
- Increased overall store revenue by upselling and cross-selling relevant products to customers.
- Supported team members in maintaining a clean, organized, and visually appealing sales floor for optimal shopping experiences.
- Resolved customer issues promptly and professionally, resulting in repeat business and positive feedback.
- Collaborated with fellow associates to maintain accurate inventory levels and efficient merchandise presentation.
Education
Bachelors of Psychology -
Algoma University
04.2027
Skills
- Customer Assistance
- Payment Collection
- Cash Register Operation
- Product restocking
- Purchase assistance
- Customer Service
- Order Processing
- Payment Processing
- Inventory Control
Languages
English
Hindi
Nepali
Timeline
Sales Representative
Ncell Center Baneshwor
03.2023 - 08.2023
Customer Experience Sales Floor Associate
Bhatbhateni Supermarket
01.2023 - 07.2023
Bachelors of Psychology -
Algoma University
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