Sudiksha
Halifax,NS
Summary
Dynamic Quality Assurance Analyst with a proven track record at Parabolic Drugs, enhancing data quality and software integrity through meticulous testing plans and issue resolution. Expert in virtualization and QA reporting, I excel in critical thinking and efficient problem-solving, significantly improving project outcomes. Demonstrated leadership in high-pressure environments, ensuring top-notch quality processes and inventory oversight.
Overview
3
3
years of professional experience
Work History
Deli Clerk
Atlantic Superstore
Halifax, Nova Scotia
09.2023 - Current
- Created aesthetically pleasing food arrangements for special orders and party trays.
- Demonstrated strong communication skills when interacting with customers and coworkers.
- Offered samples to promote and upsell specials.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
- Resolved customer complaints in a timely manner while maintaining a polite demeanor.
- Documented and entered special orders for event catering and party trays.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
PACKAGE HANDLER
FEDEX GROUND
09.2022 - 03.2023
- Maintained safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Proved successful working within tight deadlines and fast-paced environment.
- Followed safety regulations to maintain safe work environment.
- Followed verbal and written instructions to properly move and ship products.
- Contributed to increased productivity by working effectively in high-pressure situations.
Quality Assurance Analyst
Parabolic drugs
Rupnagar , India
09.2021 - 05.2022
- Developed process improvements to enhance overall data quality.
- Collaborated with development teams to troubleshoot issues and refine software quality.
- Conducted security testing to identify vulnerabilities and ensure compliance with industry standards.
- Conducted detailed analysis of business requirements and developed test plans to ensure quality assurance.
- Set and achieved product quality objectives while meeting product specifications.
- Documented, triaged, and managed defects in software and worked with developers to facilitate timely resolutions.
- Reported issues in a timely manner with accurate descriptions and steps to reproduce them.
Education
Post-Baccalaureate Diploma - Occupational Health And Safety
Cape Breton University
Sydney, None04-2024
Bachelor of Science - Biotechnology
Panjab University
Punjab08-2022
Skills
- Virtualization
- QA reporting
- Testing plans
- Documentation and materials
- Test case development
- Quality processes
- Critical thinking
- Conformance assessment
- Issue resolution
- Inventory oversight
Timeline
Deli Clerk
Atlantic Superstore
09.2023 - Current
PACKAGE HANDLER
FEDEX GROUND
09.2022 - 03.2023
Quality Assurance Analyst
Parabolic drugs
09.2021 - 05.2022
Post-Baccalaureate Diploma - Occupational Health And Safety
Cape Breton University
Bachelor of Science - Biotechnology
Panjab University