Storm Senior
Markham
Summary
Highly skilled in communication and building connections, seeking to grow in a customer service environment. Possess a strong grasp of fundamental customer service principles and adaptability to new systems and processes. Ready to apply and enhance communication and problem-solving abilities as a Customer Service Operator. Proven track record of assisting customers with product selection, resulting in improved service and increased store revenues.
Overview
7
7
years of professional experience
1
1
Certification
Work History
REAL ESTATE AGENT
Cityscape Real Estate
02.2020 - Current
- Highly experienced in evaluating property listings to determine their suitability for prospective buyers or tenants
- Generated lists of properties compatible with buyers' needs and financial resources
- Advertised client properties on websites, through social media and in real estate guides
- Accompanied buyers and sellers to home inspections and appraisals
- Assisted buyers in identifying and evaluating properties for purchase
- Performed comparative market analysis to estimate property value
- Proficient in preparing detailed contracts and documents related to real estate transactions
- Skilled in negotiating deals between buyers and sellers to ensure maximum benefit for both parties
- Developed excellent communication skills through providing advice and guidance on property-related matters
RECEPTIONIST
Stone Ridge Developments
01.2018 - 01.2020
- Greeted visitors warmly and ensured they had a positive experience
- Handled cash and credit card payments with accuracy
- Answered phones professionally in accordance with organizational protocols
- Maintained accurate records of all incoming calls, messages, and visitors
- Checked visitors in and directed or escorted to appropriate departments and personnel
Education
LAW IN LAW CLERK -
Humber
Toronto, ON06.2018
Skills
- Exceptional customer service
- Customer Relationship Management
- Issue and Conflict Resolution
- Closing Sales
- Administrative Support
- Lender Relations
- Interpersonal communication skills
- Commercial Real Estate
- Upselling and cross selling
- Recruiting
- Cold calling
- Lead Follow-Up
- Digital Marketing
- House Showings
- Strong organizational skills
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Reliability and punctuality
- Written and verbal communication
- Product restocking
- Conflict resolution
Certification
Real Estate License
Languages
English
Native or Bilingual
Timeline
REAL ESTATE AGENT
Cityscape Real Estate
02.2020 - Current
RECEPTIONIST
Stone Ridge Developments
01.2018 - 01.2020
LAW IN LAW CLERK -
Humber
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