Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Stiven Garcia De Los Santos

Scarborough,ON

Summary

Devoted person possessing doctorate in Medicine and 3 years of rendering experience in the healthcare system, as well as specific focus on social work practice in order to improve the positive outcomes in.patients. It has tangible outcomes including consultative engagement of patients that has risen by 30%. and have also increased resource linkages by a quarter. As evidenced during the clinic and hospital based field placements that I have done, supported clients with emphasis on those with complications such as hypertension, diabetes, stroke and the like. and those health conditions associated with aging that would need social work further evaluation. During my training, at various clinics across the Dominican Republic has helped me to enhance my advocacy in enhancing the healthcare and bio-psychosocial welfare of disadvantaged communities especially with regard to psychological state and community-based care.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Social Worker Assistant

Millan & Associates
Markham, Ontario
12.2024 - Current
  • Collaborated with social workers to support patients.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Assessed clients' current condition by engaging in conversation and taking notes regarding specific problems.
  • Monitored client progress and updated case files accordingly.
  • Reminded patients to take prescribed medications or nutritional supplements.
  • Maintained accurate records and documented client data in company databases.
  • Conducted home visits to assess client needs and provide follow-up care.
  • Helped individuals address disabilities and put together career plans.
  • Maintained lists of resources helpful to clients.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.
  • Maintained accurate records of client progress reports, case notes, assessments.

Medical Scribe

Saint Thomas Aquinas Clinic
Santo Domingo, Dominican Republic
07.2023 - 08.2024
  • Recorded detailed and accurate medical information, including patient histories, diagnoses, treatments and procedures,
  • Transcribed physician's orders accurately into the EMR system.
  • Maintained up-to-date knowledge of medical terminology and anatomy.
  • Provided real-time transcription services during clinical rounds and other meetings.
  • Proofread transcribed documents for accuracy and completeness prior to submission to physicians for review.
  • Reviewed reports generated from electronic health record systems for accuracy and completeness.
  • Conducted quality assurance checks on a regular basis to ensure that documentation was complete and compliant with regulations.
  • Documented and initiated tests, scan and other orders.

Medical Intern

National System of Health
Hato Mayor, Dominican Republic
07.2022 - 08.2023
  • Epidemiological follow-up of patients with mental health issues, chronic illnesses, and the elderly.
  • To advise and educate patients with mental health issues, chronic illnesses, and the elderly about government social programs that can assist with their condition.
  • Evaluated patients based upon medical histories and in-depth interviews to determine appropriate actions for care
  • Fulfilled treatment plans by coordinating medications and preparing products to address different conditions
  • Consulted with other healthcare professionals to provide comprehensive care for patients
  • Answered patient questions regarding treatment plans, illnesses and conditions
  • Educated patients on preventative healthcare measures, such as diet, exercise, and stress management
  • Ordered and interpreted diagnostic tests, such as X-rays and blood work
  • Recorded vital signs and compiled health histories by asking questions and noting current medications.
  • Conducted assessments of clients' needs, identified resources and referred them to appropriate services.
  • Assisted case managers with tracking client progress, developing treatment plans, and providing follow-up support.

Medical Assistant

Comprehensive Cardiology centre
Santo Domingo, Dominican Republic
01.2020 - 04.2022
  • Completed intakes, measuring vital signs and documenting symptoms
  • Oversaw patient check-in by pulling charts, verifying data and organizing paperwork
  • Updated records in EMR system, carefully protecting patient information and verifying data
  • Assisted clinicians with in-office procedures

Customer Service

Scotiabank
Santo Domingo, Dominican Republic
11.2018 - 01.2019
  • Monitored network performance for potential issues such as virus attacks or unauthorized access attempts.
  • Created detailed reports on service requests received by customers.
  • Reviewed service contracts for accuracy before signing off on them.
  • Greeted customers, assessed their needs and provided appropriate services.
  • Answered incoming calls promptly and professionally.

Customer Service

Guapos
Bethesda, Maryland
05.2015 - 10.2016
  • Greeted and seated customers promptly, courteously, and professionally.
  • Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
  • Provided menu recommendations and answered questions regarding food ingredients and preparation methods.
  • Recorded orders accurately into the Point of Sale system.
  • Checked back with guests periodically to ensure satisfaction with food and service.

Education

Current - Addiction And Mental Health Workers

Centennial College
Scarborough
07-2026

PhD Medicine -

Universidad Autonoma De Santo Domingo
Santo Domingo, Dominican Republic
07.2022

Skills

  • Strong communication skills
  • Critical thinking abilities
  • Records organization
  • Under pressure, critical thinking
  • Continuous Learning Mindset
  • Team Collaboration Strength
  • Time Management Aptitude
  • Cultural Competency
  • High-quality personal care
  • English
  • Spanish
  • EKG
  • Microsoft 365
  • Harm reduction principles and strategies

Certification

  • First Aid & CPR
  • Microsoft 365
  • Overdose Prevention, Recognition and Response Training

Accomplishments

  • The thesiss project focused on improving the techniques for diabetic foot washing among intern doctors. It was essential for the community, as diabetic patients often face serious complications from improper foot care. By ensuring that intern doctors adhered to the correct procedures, our goal was to improve patient outcomes, prevent complications, and ultimately contribute to better health and well-being for these individuals. As a result of this thesis, the program was reviewed and updated, leading to revisions in certain subjects to achieve the intended objectives

Timeline

Social Worker Assistant

Millan & Associates
12.2024 - Current

Medical Scribe

Saint Thomas Aquinas Clinic
07.2023 - 08.2024

Medical Intern

National System of Health
07.2022 - 08.2023

Medical Assistant

Comprehensive Cardiology centre
01.2020 - 04.2022

Customer Service

Scotiabank
11.2018 - 01.2019

Customer Service

Guapos
05.2015 - 10.2016

Current - Addiction And Mental Health Workers

Centennial College

PhD Medicine -

Universidad Autonoma De Santo Domingo
Stiven Garcia De Los Santos