Mirian Quinarez
San Diego
Summary
Dynamic and dedicated professional with extensive experience at the County of San Diego Health & Human Services Agency. Proven expertise in crisis management and case coordination, enhancing client satisfaction through effective communication and meticulous documentation. Recognized for maintaining data confidentiality while implementing efficient workflows to support client needs and improve service delivery.
Overview
8
8
years of professional experience
Work History
Social Worker Assistant
County of San Diego Health & Human Services Agency
11.2024 - Current
- Helped develop effective care plans advocated for needs of each client with outside agencies and care professionals.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Protected clients' health information with strict protocols focused on controlling access to confidential information.
- Conducted home visits across San Diego to check on patients' well-being.
- Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
- Facilitated communication between clients and other service providers.
- Supported program leadership in handling day-to-day management needs of busy office.
- Completed detailed charts to summarize interactions with patients and booked follow-up sessions.
- Coordinated referrals to community services to help clients obtain needed support.
Health Information Management Technician-Contract
County of San Diego Health & Human Services Agency
12.2023 - 10.2024
- Trained op-performing individuals bringing undeniable experience and wealth of skills to organization.
- Upheld HIPAA regulations and standards for protecting patient information.
- Studied and researched various medical terms as well as software.
- Secured confidential patient information from unauthorized access.
- Gained extensive knowledge in data entry, analysis and reporting.
- Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Participated in meetings to discuss electronic health records and methods to improve overall workflows.
Records Clerk
Newport Bay Hospital
08.2017 - 04.2022
- Assisted with typing, data entry, and answering incoming calls as required.
- Followed confidentially regulations to maintain privacy.
- Updated records with new information.
- Destroyed records in line with retention schedules to protect confidential information and comply with regulations.
- Sorted all paperwork and documents alphabetically and according to dates and significance.
- Created and maintained electronic filing system for quick and easy retrieval of records.
- Developed efficient filing system to retrieve records quickly.
- Assisted with record management system implementation and maintenance to streamline operations.
- Transferred inactive records to storage to free up space and preserve history.
- Provided excellent customer care by responding to inquiries and requests for information.
- Utilized document imaging software to index, store and retrieve records.
- Provided training to new records clerks to improve knowledge and skills.
- Followed established policies and procedures to maintain compliance with regulations.
- Maintained organized filing system to facilitate easy retrieval of documents.
- Followed security protocols to protect sensitive and proprietary information.
- Identified and resolved filing discrepancies.
- Added and updated records with current materials.
- Processed correspondence, conducted post office pick-ups and distributed mail to appropriate parties.
- Created and printed labels for well-organized filing.
- Tracked file removals and coordinated on-time returns.
- Operated office equipment to scan and copy documents.
- Followed up with staff and customers by phone and email regarding missing or needed information and compiled retrieved information into files.
- Archived and disposed of documents according to established policies.
- Cleaned up files regularly by removing outdated information for archival or disposal.
- Created reports, correspondence and spreadsheets with Microsoft Office programs.
- Classified documents according to specified guidelines.
- Classified files based on source, type or other details.
- Retrieved file information and made copies for authorized users.
Education
High School Diploma -
Valley High School
Santa Ana, CASkills
- Eldercare
- Discharge planning
- In-home services
- Crisis management
- Behavioral management
- Family communication
- Microsoft Access
- Case file management
- Problem-solving aptitude
- Report preparation
- Data confidentiality
- Workflow management
- Excellent communication
- Confidentiality practices
- Documentation skills
- Case coordination
- Employee training
- Reliability
- Data entry software
- Maintaining client records
- Problem-solving
- Attention to detail
- Computer literacy
- Verbal and written communication
- Medical terminology
- Microsoft office
- Medical records review
- Task prioritization
- Customer service
- Teamwork and collaboration
- Maintain records
Languages
Spanish
Native or Bilingual
Timeline
Social Worker Assistant
County of San Diego Health & Human Services Agency
11.2024 - Current
Health Information Management Technician-Contract
County of San Diego Health & Human Services Agency
12.2023 - 10.2024
Records Clerk
Newport Bay Hospital
08.2017 - 04.2022
High School Diploma -
Valley High School
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