Stevie-Ray Kertland
Boisbriand,QC
Summary
Dynamic Quality Assurance Coordinator with extensive experience at Keywords Studios, adept in data analysis and process optimization. Proven track record in enhancing product quality through effective conflict resolution and tailored QA methodologies. Proficient in Python and software debugging tools, driving efficiency and excellence in testing protocols.
Currently enrolled with Boot.dev to expand knowledge and growth in a career in back-end development, focusing on Python, JavaScript, SQL, and HTML. Planning on expanding further into full-stack development in the next five years.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Quality Assurance Coordinator - Certification
KEYWORDS STUDIO/ WB GAMES
Montreal, QC
08.2023 - Current
- Managed support for certification team of over 27 members at WB Games.
- Aided in training and process setup for multiple projects.
- Conducted data analysis and reporting to identify trends and improve processes.
- Developed tailored training documentation for QA methodologies.
- Oversaw conflict resolution and maintained effective communication among teams.
- Utilized first-party software debug tools to enhance testing efficiency.
- Executed regression and native testing, ensuring product quality.
- Optimized performance analysis tools and supported ongoing process development.
Quality Assurance Lead
Keywords Studios
Montreal, QC
02.2021 - 03.2024
- Performed root cause analysis to identify underlying causes of process issues and implemented preventative measures.
- Analyzed trends in defect data to identify areas where improvement was necessary.
- Provided guidance on best practices related to testing protocols, sampling plans, statistical analysis.
- Maintained records of test results, findings and other data related to product quality assurance.
Owner - CEO
CABLE LYNX CANADA
Boisbriand, Canada
11.2015 - 11.2023
- Streamlined administrative duties to enhance operational efficiency.
- Oversaw management of small team, promoting productivity and collaboration.
- Optimized manufacturing processes, resulting in reduced waste and increased output.
- Created marketing campaigns to attract new customers.
- Implemented quality assurance processes to ensure product excellence.
- Researched potential partners in order to expand services offered.
- Developed strategic plans to increase profitability and efficiency.
Quality Assurance Analyst
Keywords Studios
Montreal, QC
09.2019 - 02.2021
- Provided support for internal customers by troubleshooting reported issues quickly and accurately.
- Provided feedback on usability and suggest improvements to the product design teams.
- Documented all phases of test execution including results analysis and defect resolution.
- Ensured proper version control protocols were followed throughout development cycle.
- Reported issues in a timely manner with accurate descriptions and steps to reproduce them.
- Assisted other members of the QA team in identifying areas for improvement in processes and procedures.
Education
Associate of Arts - Graphic Design
Ashworth College
Ottawa, ON02-2014
High School Diploma -
Laval Liberty
Laval, QC10-2010
Certificates - Back-End Programming (Python, Javascript, HTML)
Boot.dev
OnlineSkills
- Python and JavaScript
- HTML and SQL
- Conflict resolution
- Data analysis and reporting
- Process optimization
- Quality assurance methodologies
- Software debugging tools
- Microsoft Office suite
- Test planning and processes
- Regression testing
- Bug tracking and management
- Performance analysis tools
Accomplishments
- One of the few Solo leads on 2 switch projects spanning 2 years of work.
- Top bugger within the QA development teams during my time as a tester.
- Process management, conflict managing multiple difficult clients throughout the last 4 years.
- Change manager, effectively took on the manager role to aide in the support of a difficult situation within the last year.
Projects
Quidditch Champions, Suicide Squad, Mortal Kombat, Multiversus Relaunch, Hogwarts Legacy, Arkham Trilogy - Switch, Gotham Knights, Mortal Kombat 11
Certification
- Python
- Javascript
- HTML (In Progress)
- SQL (In Progress)
- Graphic Design
Languages
English
Native/ Bilingual
French
Native/ Bilingual
Timeline
Quality Assurance Coordinator - Certification
KEYWORDS STUDIO/ WB GAMES
08.2023 - Current
Quality Assurance Lead
Keywords Studios
02.2021 - 03.2024
Quality Assurance Analyst
Keywords Studios
09.2019 - 02.2021
Owner - CEO
CABLE LYNX CANADA
11.2015 - 11.2023
Associate of Arts - Graphic Design
Ashworth College
High School Diploma -
Laval Liberty
Certificates - Back-End Programming (Python, Javascript, HTML)
Boot.dev
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