Stevie-ray Kertland
Laval,QC
Summary
Quality Assurance Coordinator for the Certification team and Project Manager for 2 Nintendo switch projects working for Keywords Studio at WB Games MTL. I've set up new projects and have optimized process' for multiple projects and have adapted to a fast paced environment.
Managing submissions and deliverables while also aiding in trainings and coaching for many QA Process' and testing methodologies. I've aided in the development of Evaluation documents, and currently support the Certification teams and it’s members under the Keywords/WB label as a Support line for HR and project needs.
Overview
8
8
years of professional experience
Work History
Quality Assurance Coordinator - Certification
KEYWORDS STUDIO/ WB GAMES
07.2023 - Current
- Project Management
- Management support of the Certification team
- Point of Contact for Switch related queries
- Administrative duties and Human Resource duties
- Submission managing
- Developed monthly, end-of-quarter and other statistical reports for leadership team and quality improvement programs.
- Established and tracked quality department goals and objectives.
Owner - CEO
CABLE LYNX CANADA
11.2015 - 11.2023
- Administrative duties
- Management of small team
- Optimization of Manufacturing process
- Consulted with customers to assess needs and propose optimal solutions.
- Managed the needs of 20+ clients and established process' within the teams of those clients.
QA Lead
KEYWORDS STUDIO/ WB GAMES
02.2022 - 07.2023
- Mentored and encouraged employees to strive for excellence while fostering professional growth.
- Provided observations, took measurements, and performed tests at various stages according to quality control plan.
- Evaluated quality problems and performed assessments to identify and resolve issues.
- Improved quality processes for increased efficiency and effectiveness.
- Wrote and implemented new rework procedures to standardize processes and streamline workflow.
QA Tester
KEYWORDS STUDIO/ WB GAMES
09.2019 - 02.2022
- Monitored resolution of bugs, tested fixes through numerous testing methodologies.
- Documented testing procedures for developers and future testing use.
- Tested functional and compatibility of new programs or updates in comparison to existing titles.
- Kept test cases updated with current requirements.
- Advised developers on problems with databases, performance and other issues.
- Completed pre-implementation testing for new system modifications to assess potential impacts.
- Incorporated delivery requirements into planning of testing schedules.
- Skilled at working independently and collaboratively in a team environment.
Education
Associate of Arts - Graphic Design
Ashworth College
Ottawa, ON02.2015
High School Diploma -
Laval Senior
Laval, QC10.2010
Skills
- Excellent organizational skills
- Adapted to fast-paced environment
- Strong communicator
- Efficiency/ Time management
- Strong work ethic
- Conflict resolution skills
- Data Analysis and Reporting
- QA Process Training and coaching
- QA testing methodologies
- First party software debug tools
- Microsoft office suite
- Test plan, cases and Processes
- Regression & Native testing
- Nintendo Switch specialist
Languages
English
French
Timeline
Quality Assurance Coordinator - Certification
KEYWORDS STUDIO/ WB GAMES
07.2023 - Current
QA Lead
KEYWORDS STUDIO/ WB GAMES
02.2022 - 07.2023
QA Tester
KEYWORDS STUDIO/ WB GAMES
09.2019 - 02.2022
Owner - CEO
CABLE LYNX CANADA
11.2015 - 11.2023
Associate of Arts - Graphic Design
Ashworth College
High School Diploma -
Laval Senior
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