Summary
Overview
Work History
Education
Certification
Timeline
Generic

Steven McNabney

Milton,ON

Summary

High-performing Operations Manager with over 35 years of experience delivering successful improvements for business operations, profitability and team development. Resourceful project manager and compliance specialist to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal profitability.

Overview

43
43
years of professional experience
1
1
Certification

Work History

Operations Manager

AC Logistics Canada (TForce)
Etobicoke, ON
06.2010 - Current
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
  • Planned and completed group projects, working smoothly with others.
  • Presented performance and productivity reports to supervisors.
  • Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
  • Directed operations staff by providing guidance, training, and support in order to meet company objectives.
  • Measured and reviewed performance via KPIs and metrics.
  • Crafted operations best practices using audits and project management team feedback.
  • Contributed to proposal and contract development, negotiations and meetings.
  • Performed cost analysis for various projects to determine budget requirements.
  • Forecasted customer demand to set prices or credit terms for goods or services.
  • Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
  • Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
  • Created corrective actions based on adverse KPI trends.

Operations Manager

NCL Moving Systems
Scarborough
02.2000 - 07.2008

Warehouse Suervisor

Toshiba Canada
Markham, ON
09.1993 - 01.2000

Warehouse Assistant

Sears Canada
Rexdale, ON
07.1981 - 01.1987

Education

High School Diploma -

Thistletown Collegiate Institute
Toronto, ON
06-1984

Some College (No Degree) - Marketing

Seneca College of Applied Arts And Technology
North York, ON

Certification

  • Forklift Training
  • Dangerous Goods Certificate

Timeline

Operations Manager

AC Logistics Canada (TForce)
06.2010 - Current

Operations Manager

NCL Moving Systems
02.2000 - 07.2008

Warehouse Suervisor

Toshiba Canada
09.1993 - 01.2000

Warehouse Assistant

Sears Canada
07.1981 - 01.1987

High School Diploma -

Thistletown Collegiate Institute

Some College (No Degree) - Marketing

Seneca College of Applied Arts And Technology
  • Forklift Training
  • Dangerous Goods Certificate

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Steven McNabney