Steven Mckay
Summary
Highly motivated with the desire to take on new challenges. Strong work ethic, adaptability and exceptional communication skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Building Control/Security
Canada Life Place
03.2022 - Current
- Enforced access control policies for the building. Welcomed and directed all guests, appointments and inquiries to the proper contacts.
- Monitored Fire Suppression System, reacting calmly and professionally to all emergency situations.
- CCTV monitoring and configuration. Assisted with investigations as required by local law enforcement agencies.
- Performed administrative duties such as preparing reports, updating databases, managing incoming and outgoing deliveries.
Maintained records and logs of all security related matters.
- Participated in a lead role, assisting Event Managers in large productions, concerts and sporting events. Ensuring building policies and procedures are in place.
- Maintaining and repairing interior and exterior door locks, card readers when necessary.
Customer Service Representative
LCBO
09.2021 - 02.2022
- Maintained accurate Point of Sale transactions.
- Preformed administrative tasks, such as filing paperwork, updating databases and generating reports in Word and Excel.
- Shipping and Receiving, maintaining and stocking warehouse, inventory audits following detailed policies and procedures.
- Assisted customers with product selection, ordering, billing, returns, and technical support.
- Provided superior, friendly customer service.
Census Enumerator
Statistics Canada
05.2021 - 09.2021
- Verified accuracy of collected information and updated accordingly.
- Maintained strict confidentiality with sensitive personal information, ensuring compliance with Federal regulations
- Conducting door-to-door visits and providing clear explanations of the process.
- Utilized strong communication skills for navigating language barriers and cultural differences among respondents.
Production Associate
General Motors of Canada
08.1990 - 07.2020
- Weld Shop Repair - 4 years, Ability to safely use a large variety of tools, including mig welders, hoists, body work tools, pneumatic tools.
- Shipping and Receiving - 14 years, Fork Lift Operator. Providing confident , safety oriented expertise, administrative, inventory control.
- Production Support Group - 6 years, Utility Worker. Ability to perform any job within the department.
- New Product Development Team - 3 years, Assisting in the preparation and design of work stations, collecting data, preparing Excel spreadsheets, Powerpoint presentations.
- Line Worker - 3 years, Ability to perform repetitive tasks, assisting in the production of General Motors vehicles.
Education
Bachelor of Arts - Business
University of Windsor
Windsor, ONSkills
- Time management
- Attention to detail
- Dependable and responsible
- Customer service
- Problem-solving
- Flexible and adaptable
- Excellent communication
Languages
English
Full Professional
Certification
- Ontario Security Guard License - valid April 2026
- First Aid / CPR level C - valid Sept. 2027
- Ontario Smart Serve - valid Dec. 2025
Timeline
Building Control/Security
Canada Life Place
03.2022 - Current
Customer Service Representative
LCBO
09.2021 - 02.2022
Census Enumerator
Statistics Canada
05.2021 - 09.2021
Production Associate
General Motors of Canada
08.1990 - 07.2020
Bachelor of Arts - Business
University of Windsor
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