Summary
Overview
Work History
Education
Skills
Timeline
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Steven Mattson

Summary

Proactive and results-driven professional with a strong background in outstanding customer service and mechanical knowledge. Excelled in teamwork and fast learning, significantly enhancing operational efficiency. Skilled in client relationships, ensuring high satisfaction and repeat business.

Overview

8
8
years of professional experience

Work History

Equipment Attendant

All Star Rentals
03.2022 - 10.2023
  • Performed daily maintenance of equipment to ensure smooth and safe operation for our customers.
  • Made small and large repairs to equipment in the yard and on service calls.
  • Locating, ordering, and preparing equipment for customers to go out for the next day.
  • Assisting customers with finding the correct equipment for their job and making sure they know how to operate it safely.
  • Answering phones, setting up contracts and transactions in a timely manner.

Counterman

NAPA Auto Parts - Genuine Parts
04.2018 - 02.2022
  • Delivering parts to wholesale businesses.
  • Building relationships with clients by, helping them find the correct parts for their needs when they call or come in. This often required reaching out to suppliers to source parts for the customer.
  • Taking inventory of stock to ensure we have enough on hand.
  • Open/closed the store, processed customer transactions accurately, and kept a clean storefront lobby.

Pit Crew Member

Dickeys BBQ Pit
03.2016 - 02.2018
  • Quickly and accurately take customer orders.
  • Prepare orders in a fast-paced environment.
  • Paying close attention to demand and inventory, and knowing when to prepare more ensures the customer is taken care of.
  • Keeping a clean and sanitary kitchen to abide by all safety regulations.

Education

Associate of Arts - Business Management

Folsom Lake College
Folsom, CA
01-2029

High School Diploma -

Eldorado High School
Placerville, CA
05-2016

Skills

  • Proficient computer skills
  • Mechanically inclined
  • Customer service
  • Teamwork and collaboration
  • Fast learner
  • Self-motivated

Timeline

Equipment Attendant

All Star Rentals
03.2022 - 10.2023

Counterman

NAPA Auto Parts - Genuine Parts
04.2018 - 02.2022

Pit Crew Member

Dickeys BBQ Pit
03.2016 - 02.2018

Associate of Arts - Business Management

Folsom Lake College

High School Diploma -

Eldorado High School

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Steven Mattson