STEVEN LIU
Chino Hills
Summary
Diligent Systems Analyst with strong background in systems analysis and proven ability to streamline processes and improve system efficiency. Demonstrated success in identifying and resolving complex technical issues, contributing to increased operational performance. Adept at utilizing analytical skills and technical expertise to drive strategic initiatives and support business objectives. Expert knowledge and experience in guiding users with new application requests and gathering requirements. Architect and designed many custom applications bolt on to existing HR systems.
Overview
34
34
years of professional experience
Work History
Enterprise Systems Analyst
JPL
03.2017 - 11.2024
- Part of WD team supporting WD HCM, benefits and recruiting module
- Responsibilities includes:
- Tasked with the role of functional lead reporting to the project manager when JPL implemented WD in 2019 and went live on 3/2020
- Manage all functional groups and SME (compensation, core HR, payroll, benefits, reporting, data conversion, security) during the project
- Played key role in designing our new WD system and decision making on how data should be converted and where it should reside in WD and how it should be used
- Provided data mapping from previous Oracle HR system to WD
- Work with IT team to maintain and create integrations
- Gather requirements and create specifications for developer
- Assist users in creating testing plan and manage all steps for new and modifications of current integrations
- Maintain, trouble shoot and resolve all issues with employee data accuracy as well as HR business process
- Create new custom fields to house required custom employee data
- Act as liaison between HR functional users and IT developers for any new requirements related to HR data and functionalities in WD
- Manage WD biannual release working and coordinate with all WD functional groups impacted by the release such as WD security, HR, payroll, benefits, recruiting, integration compensation and reporting
- Act as PM on WD extend project implementing custom Tuition Reimbursement Application
Conversion Lead
Pacific Dental Services
04.2016 - 03.2017
- Brought in to help client convert HR data from Ultimate software HR application to WD
- Manage technical resource to create sql scripts to extract data and load data to WD using WD tool EIB
- Also assist in mapping data fields from ultimate to WD
- Verify accuracy of data after conversion
- Create conversion test plan and process
HR/Payroll lead / Project Manager
Volt Information Science
07.2012 - 04.2016
- In charge of all HR and Payroll systems
- Responsible for maintenance and upgrade of PS suite of HR application
- Coordinate and design application enhancements to meet users need
- Analyze payroll function for area of improvements and design/setup payroll to implement unique company exceptions
- Assign priorities and delegate projects to direct reports
- Track projects to ensure meeting target date
- Work with QA and UAT in migrating modifications to production
- Perform other admin duties such as annual review, leave approval and schedule
Sr. Programmer Analyst / Project Manager
Stater Brothers
11.2011 - 07.2012
- Provide supports for PS HR, Benefits and Payroll systems
- Assist with yearend payroll
- Laid ground work and foundation for HCM 9.1 upgrade
- Designed first draft project plan for the upcoming upgrade
Director of IT
CB Richard Ellis
10.2009 - 03.2011
- Company Overview: Oversee implementation of PS HCM, Payroll, eRecruit, ELM (enterprise Learning Management), Time and Labor, ESS (employee self service), MSS (management self service) and CRM (HR helpdesk product in CRM)
- Assist in project management, fit gap document, conversion plan as well as resolving customizations and business process issues
- Also involved in the acquisition of Trammel Crow (8,000 employees) incorporating them into the existing HCM system
- Recently completed the implementation of our Canada business into PS HCM
- This project included HR, ESS, MSS and payroll
- Worked on our Asia Pacific region implementation starting with New Zealand and Australia, follow by China, India, Japan, and Singapore
- Oversee implementation of PS HCM, Payroll, eRecruit, ELM (enterprise Learning Management), Time and Labor, ESS (employee self service), MSS (management self service) and CRM (HR helpdesk product in CRM)
Principal Consultant
GDI Consulting
09.1999 - 05.2003
- Assigned as the technical lead for Exult internal PeopleSoft HR and Payroll implementation, version 7.5
- Oversaw all technical aspects of the project including technical plan, technical standards, conversion plan, fit gap analysis, system design, customizations, interfaces, and reports
- In charge of managing the technical resource team in a very aggressive implementation schedule
- We brought up US HR in 2 months and UK HR as well as payroll in 4 months
Human Resource Systems Consultant
The Hunter Group
10.1994 - 09.1999
- Assigned as the technical lead for eleven Warner Music Companies being implemented with PeopleSoft Human Resources, Payroll and Base Benefits 7.5
- Over saw all technical aspects of the project including technical plan, technical standards, conversion plan, fit gap analysis, system design, customizations, interfaces, and reports
- Provided technical advice, guidance, and assisted the project manager with the project plan as well as managed the technical resource team
- Assigned as the project director responsible for the success of the PeopleSoft HR and Payroll 7.5 implementation
- Responsible for resources planning, reviewing project status, estimating resources and effort for technical requirements, and negotiating project change requests for out of scope work
Human Resource Systems Analyst
Pacificare
10.1993 - 10.1994
- Member of the People Soft HRIS implementation team responsible for data mapping, conversion, and all Master Tables design and set up
- Member of a team analyzing needs and requirements for a Time and Attendance system for the payroll department
- Member of the benefit team analyzing needs and requirement for an Interactive Voice Response system for open enrollment
Programmer Analyst III
CaseCARE
11.1991 - 10.1993
- Coordinated the installation of a time management system (KRONOS) for Unihealth hospitals and medical centers; support the payroll system GTE Med Series 4 on an AS/400 which pay over 20,000 Unithealth employees including Pacificare
- Provided ad hoc reports for Unihealth entities including Pacificare payroll and human resources department
Programmer Analyst
Toyota Motor Sales U.S.A.
06.1990 - 06.1991
- Maintained and modified RPG/400 programs
- Developed on-line computer applications utilizing SDA for Toyota Dealer Network
- Upgraded existing service department applications for Toyota Dealers
Education
Bachelor of Science - Computer Information Systems
California Polytechnic State University Pomona
Pomona, CASkills
- Software development life cycle
- System upgrades
- Business process analysis
- Requirements gathering
- Software and hardware updates
- Systems analysis
- Problem-solving abilities
- Organizational skills
- Effective communication
- Analytical thinking
- Troubleshooting
- Systems deployment
- Data integration
- Data analysis
Timeline
Enterprise Systems Analyst
JPL
03.2017 - 11.2024
Conversion Lead
Pacific Dental Services
04.2016 - 03.2017
HR/Payroll lead / Project Manager
Volt Information Science
07.2012 - 04.2016
Sr. Programmer Analyst / Project Manager
Stater Brothers
11.2011 - 07.2012
Director of IT
CB Richard Ellis
10.2009 - 03.2011
Principal Consultant
GDI Consulting
09.1999 - 05.2003
Human Resource Systems Consultant
The Hunter Group
10.1994 - 09.1999
Human Resource Systems Analyst
Pacificare
10.1993 - 10.1994
Programmer Analyst III
CaseCARE
11.1991 - 10.1993
Programmer Analyst
Toyota Motor Sales U.S.A.
06.1990 - 06.1991
Bachelor of Science - Computer Information Systems
California Polytechnic State University Pomona
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