Steven Huang

• Supported internal and external communications in a healthcare setting, ensuring clarity, accuracy, and professionalism

• Supported strategy development to achieve a $100K efficiency target, focusing on digital intake optimization
• Prepared summaries and reports to support project follow-up and decision-making
• Assisted with planning, coordination, and execution of initiatives, meetings, and events involving multiple stakeholders
• Prepared written summaries, reports, and documentation to support decision-making and follow-up
• Maintained organized records and handled confidential information with discretion

• Led cost-sharing initiatives with partnering organizations and organization-wide SEO improvements, achieving
• Balanced multiple priorities in a fast-paced, service-oriented environment

• Led end-to-end marketing and communications initiatives, including designing marketing materials, managing brand messaging, and supporting customer acquisition efforts

• Created, managed, and analyzed social media accounts on Facebook, Instagram, and TikTok, developing content calendars, publishing posts, monitoring engagement, and adjusting content strategy based on performance trends

• Designed and launched the company website (VancouverNewFence.ca), structuring content, writing copy, and ensuring clear, accessible presentation of services and contact information

• Developed written and visual content aligned with brand tone, including promotional posts, service descriptions, and customer-facing materials

• Monitored basic performance metrics (engagement, inquiries, reach) to evaluate effectiveness of digital channels and inform adjustments

• Coordinated marketing efforts with sales operations to ensure consistent messaging across platforms

• Balanced marketing responsibilities with team leadership, scheduling, and daily operations in a fast-paced environment

• Led the E-Sports department, organizing and hosting competitive gaming and community events, including event planning, scheduling, promotion, and on-site coordination
• Managed and coordinated ~20 department members, assigning operational duties, setting timelines, and ensuring smooth execution of events and initiatives
• Created digital content and managed social media accounts across WeChat Public Account, Bilibili, and RedNote, developing posts, visuals, and event promotions tailored to each platform
• Planned content calendars and monitored engagement to refine messaging and increase participation

• Led fundraising events with cross-functional teams to support the Canadian Ovarian Cancer Society
• Communicated and collaborated with other UTCA departments and external sponsors, supporting cross-functional coordination and partnership needs
• Represented the department professionally in meetings and public-facing communications

• Analyzed data related to a proposed new product category and identified key trends and insights
• Produced clear reports and presentations for senior stakeholders to support evidence-based decisions
• Synthesized complex information into accessible, audience-appropriate messaging
• Supported reporting and measurement processes to evaluate potential impact and performance

• Served as a youth ambassador, advising library staff on services and programming relevant to teens
• Collaborated with peers to plan and lead library events and programs for the community
• Participated in monthly meetings and additional planning sessions to support outreach initiatives
• Assisted with promotion and delivery of programs, ensuring accessibility and engagement
• Developed teamwork, leadership, and community-focused communication skills