Steven Bohna
San Diego
Summary
Dynamic Operations Manager at Psyclarity Health San Diego with proven problem-solving skills and a strong background in team leadership. Successfully trained staff in compliance and enhanced operational efficiency. Adept at fostering client relationships as a Sales Agent, driving sales through exceptional customer service and effective communication.
Overview
5
5
years of professional experience
Work History
Operations Manager
Psyclarity Health San Diego
03.2022 - Current
- Assisted the Doctor and Doctors office with medications, doctor appointments and referrals
- Assisted doctors office with insurance verification and problem solving with private health insurance complications
- Oversight of House Managers with medications and daily operations, including coordination of daily assignments
- Training of House Managers and other staff with compliance related actions
Sales Agent
Roadrunner Sports San Diego
01.2020 - 03.2024
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Explained features and advantages of running products or services to promote sales.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
Education
Associate of Arts - Broadcast Communications
Cuesta College
San Luis Obispo, CA05-2014
High School Diploma -
Yosemite High School
Oakhurst, CA06-2011
Skills
- Problem-solving skills
- Team leadership
- Operations management
- Customer service
Timeline
Operations Manager
Psyclarity Health San Diego
03.2022 - Current
Sales Agent
Roadrunner Sports San Diego
01.2020 - 03.2024
Associate of Arts - Broadcast Communications
Cuesta College
High School Diploma -
Yosemite High School
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