Prashanth Kanagala
St. Thomas,ON
Summary
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
17
17
years of professional experience
Work History
Operations Manager
AMZN CAN Fulfillment Svcs.
03.2021 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Analyzed and reported on key performance metrics to senior management.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
Area Manager
Amazon CANADA Fulfilment
07.2018 - 02.2021
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Mentored junior staff members, providing guidance on best practices and professional development opportunities.
- Continuously improved operational procedures through ongoing evaluation of existing practices, incorporating feedback from team members and adopting industry best practices.
- Facilitated conflict resolution among team members, promoting open communication and fostering a positive workplace culture.
- Increased team productivity by streamlining processes and implementing more efficient systems.
- Optimized staffing levels by closely monitoring workload demands and adjusting schedules accordingly.
FinOps Manager
Amazon Development Center India Pvt. Ltd.
- Ensure timely payments to all vendors, employees and Non-Inventory expenses, work with the Accounting team to execute timely Month-end close, financial reporting and Forecasting to Treasury to ensure Funds availability in respective Bank accounts
- Disbursed ~$2.5 Billion YOY
- Responsible for ensuring timely VAT/TAX payments are made MOM
- Lead and developed a team of circa 10 AP Analysts, including offsite team (Pune)
- Managing group workload and establishing priorities; ensuring existing policies and procedures are followed
- POC in resolving all issues with internal and external business partners
- Partnered with accounting, procurement and tax teams for Invoice receipt/archival/tax compliance
- Responsible for overall deliverables related to: - Employee expense report including queries
- - Non-Inventory Vendor Invoice payments (Globally)
- - Invoice on-holds
- - Banking instructions - Process Metrics Solve complex employee/vendor issues and proactively head off negative service trends
- Understand and correctly utilizing resources provided by internal systems, departments, policies, and procedures
- Constantly work with business teams, share metrics and create a plan of action foraged items in the Non-Inventory EU AP world
- Built processes to highlight issues proactively such as invoice/expense late payments
- Worked closely with the finance operations team in different locations for timely transaction processing.
Accounts Analyst
Anmipro Technologies Pvt.Ltd.
- 06.2011
- Prepare monthly cash flow, financial statements, and consolidated financial statements
- Bookkeeping for several small businesses
- Additionally, supported PR team by identified lucrative markets, help the team in conducting market and competitor research and generated business worth CAD $63,000 (INR 3,276,000)
- Devised a client rating system to identify top-performing accounts and refocused marketing efforts on low performers, thereby increasing revenue from such accounts by 40%
- Re-designed the client complaint redressal system leading to a decrease in response time by 30%
- Conducted systematic bi-annual review in vendor portfolio to reduce complexity and overlap, which mitigated business risk and improved service delivery.
Seasonal Customer Service Associate
Amazon.com
10.2007 - 01.2008
- Handling all types of customer queries from US platform
- Resolved customer account discrepancies by analyzing transaction activity, resulting in 100% customer approval rating
- Conducted subject matter training, which resulted in 10% increase in compliance.
Education
Master of Business Administration (Finance and Marketing) -
IIPM, International Institute of Belgium
Bachelor of Commerce -
Matrushri Degree College, Osmania University, Hyderabad, India
Skills
- Scope Management
- Problem-solving skills
- Strategic Planning
- Project Leadership
- Complex Problem-Solving
- Strong analytical skills
- Risk Management
- Relationship Management
Accomplishments
- Supported the launch of YYC1 in 2018 as an Area Manager for the Inbound process, rapidly scaling the team to achieve 65 TPH within 4 weeks.
- Led the launch of YVR4 in 2019 as an Inbound SME, ensuring comprehensive training materials and standard work documents were established.
- Directed a capacity expansion project at YVR4, resulting in a net benefit of $1,214,394 after accounting for procurement and installation costs.
- Enhanced the Transferin process at YVR4 by implementing a stow strategy, saving 30 hours per shift and achieving an annual cost reduction of $700K.
- Launched the Outbound Flow Operations at YXU1, the first Zen 10 building at Amazon, and managed a steep ramp-up to 60 TPH across CACF and NACF networks within 12 weeks.
- Served as POC for the PODx launch at YXU1, exceeding the plan by 300%.
- Attained the highest site volume and TPH within 6 weeks of launch, surpassing the record within 12 weeks.
Awards
- Worked on Project increasing FC capacity, with saving of $1.2M.
- Supported multiple Network wide projects and Team projects as Process POC for Sort and Pack Teams.
- Worked on process automation while working for Amazon in FinOps.
- Awarded 2 Pinnacle and 2 Laser awards.
- Recognized by leadership for being 100% compliant and ensuring smooth month-end close.
Languages
English
Professional Working
Telugu
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Operations Manager
AMZN CAN Fulfillment Svcs.
03.2021 - Current
Area Manager
Amazon CANADA Fulfilment
07.2018 - 02.2021
Seasonal Customer Service Associate
Amazon.com
10.2007 - 01.2008
FinOps Manager
Amazon Development Center India Pvt. Ltd.
Accounts Analyst
Anmipro Technologies Pvt.Ltd.
- 06.2011
Master of Business Administration (Finance and Marketing) -
IIPM, International Institute of Belgium
Bachelor of Commerce -
Matrushri Degree College, Osmania University, Hyderabad, India
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