Steven Arteaga
Santa Fe Springs
Summary
Technical expert in diagnosing, repairing, and maintaining hardware and software systems, ensuring optimal performance and high customer satisfaction. Committed to contributing to a dynamic team while continuously expanding knowledge in technology. Proven ability to enhance system functionality and resolve issues efficiently.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Network Technician
Alhambra Unified School District
01.2022 - Current
- Setting up and maintaining local area networks (LANs) and troubleshooting network connectivity issues.
- Offering technical support to users by phone, email, or in-person to resolve hardware or software issues.
- Repairing or replacing malfunctioning hardware components like hard drives, RAM, motherboards, or peripherals.
- Configuring routers, modems and network devices for seamless communication.
Office Assistant
El Monte City School District
01.2015 - 01.2021
- Setting up new office equipment, ensuring that it is fully functional and properly connected to the network or other devices.
- Offering technical assistance to office staff when they experience hardware, software, or network issues.
- Keeping detailed records of network configurations, software installations, hardware upgrades, and troubleshooting actions.
General Associate
C-Ring Internet Gaming Center
01.2013 - 01.2015
- Performing general office tasks such as filing, data entry, and maintaining records.
- Assisting with stock management, including checking inventory levels and updating records.
Education
Associates in Arts - Computer Information Science
Cerritos Community College
Norwalk, CA01.2025
Computer information and basic training classes
Whittier Adult College
01.2021
Skills
- Active Listening
- Dependable
- Bilingual
- Creative Thinking
- Software installation
- Technical support
- Network troubleshooting
Certification
- CompTIA A+
- CompTIA Network+
Timeline
Network Technician
Alhambra Unified School District
01.2022 - Current
Office Assistant
El Monte City School District
01.2015 - 01.2021
General Associate
C-Ring Internet Gaming Center
01.2013 - 01.2015
Associates in Arts - Computer Information Science
Cerritos Community College
Computer information and basic training classes
Whittier Adult College
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