Summary
Overview
Work History
Education
Skills
Timeline
Generic

Steve Hansen

Kelowna

Summary

Dynamic and detail-oriented professional with a strong work ethic, experienced in a wide variety of customer service. Proven ability to enhance customer satisfaction through efficient preparation, communication and teamwork. Skilled in time management and maintaining cleanliness, consistently contributing to a safe and productive environment.

Overview

2021
2021
years of professional experience

Work History

Line Cook

Dennys Restaurant
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.

Curtesy Clerk

Superstore


  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Improved customer experience by offering assistance with locating products throughout the store when needed.
  • Supported cashier operations by efficiently retrieving shopping carts and baskets for customer use.
  • Returned unwanted items to correct store locations and restocked shelves.

Gas Attendant

Husky Gas Station
  • Maintained clean and orderly work station.
  • Pumped gas for guests and took payments.
  • Facilitated sales of services and goods.
  • Provided support to other service station staff as needed, fostering a cohesive work environment.

Sandwich Maker

Subway
  • Kept workstations well-organized and sanitized throughout shifts, promoting cleanliness and reducing cross-contamination risks.
  • Enhanced customer satisfaction by consistently preparing high-quality sandwiches and maintaining a clean workspace.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Collaborated with team members to optimize workflow, resulting in better overall performance during peak hours.

Warehouse Worker

LORDCO
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.

Warehouse Shipper

Loomis
  • Increased warehouse efficiency by streamlining shipping processes and implementing innovative solutions.
  • Improved accuracy in order fulfillment through meticulous attention to detail when picking, packing, and labeling orders.
  • Reduced order processing time with diligent organization of products and accurate documentation.
  • Contributed to reducing product damage by properly packing items and securing them for transport.

Server

Boston Pizza


  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Door to Door Sales Associate

Vivint Smarthome Inc.
03.2017 - 10.2020

-Went door to door presenting and promoting Vivint Smarthome products and services to potential customers.

-Professionally conducted in home sit down interviews to negotiate prices and sales terms with potential customers leading to the sale of successful contracts and the acquisition of new clients.

Education

1st Year Trades School - Carpentry

Okanagan College
Kelowna, None
12-2024

High School Diploma -

N.C.S.S.
Nanaimo, BC
01-2015

Skills

  • Time management
  • Attention to detail
  • Cleaning and organization
  • Customer service
  • Problem-solving
  • Server communication
  • Positive attitude
  • Strong work ethic
  • Loading and unloading
  • Picking and packing

Timeline

Door to Door Sales Associate

Vivint Smarthome Inc.
03.2017 - 10.2020

Line Cook

Dennys Restaurant

Curtesy Clerk

Superstore

Gas Attendant

Husky Gas Station

Sandwich Maker

Subway

Warehouse Worker

LORDCO

Warehouse Shipper

Loomis

Server

Boston Pizza

1st Year Trades School - Carpentry

Okanagan College

High School Diploma -

N.C.S.S.
Steve Hansen