Summary
Overview
Work History
Education
Skills
Accomplishments
References
Languages
Interests
Timeline
Generic

Steve Frappier

Mississauga,ON

Summary

Dynamic, results-driven sales executive with 25+ years of experience leading high-performing sales teams and driving revenue growth in the SaaS industry. Proven track record in developing and executing go-to-market strategies, building elite teams, and fostering a culture of excellence. Passionate advocate for leveraging AI to enhance customer experiences and drive business outcomes. Recognized for mentoring and developing future sales leaders, with a hunter mindset focused on delivering exceptional results.

Overview

29
29
years of professional experience

Work History

VP of Sales AM Growth + Retention North America

Phenom
11.2021 - Current
  • Spearheaded initiatives to help 1 billion people find the right work through an intelligent talent experience platform
  • Achieved back-to-back years of nearly triple-digit growth, recognized as the top Account Management Sales Leader in 2022
  • Cultivated a culture of high performance by identifying, hiring, and mentoring future leaders.

Bilingual Senior Customer Engagement Executive

SAP SuccessFactors
01.2018 - 11.2021
  • Managed a strategic portfolio of HR Cloud customers, enhancing satisfaction and adoption of technologies through trusted executive-level relationships
  • Successfully collaborated with notable clients, including Cirque de Soleil and the City of Toronto, to drive customer success and innovation.

President & Sales Evangelist

Frapware Sales Solutions Inc
07.2015 - 12.2017
  • Consulted with companies across various industries on go-to-market strategies, territory planning, and sales culture development
  • Championed organizational growth by implementing effective sales analysis and compensation modeling.

Senior Director Account Executive Canada

Livefyre (acquired by Adobe)
08.2015 - 06.2016
  • Drove engagement solutions for brands, resulting in key wins and subsequent acquisition by Adobe for inclusion in its Marketing Cloud.

Senior Account Executive, Cloud LOB

Oracle
08.2013 - 07.2015
  • Developed relationships with C-level executives to drive transformation through Oracle's Customer Experience solutions, achieving 110% of sales targets in the first year.

Sales Leader

LinkedIn
01.2012 - 08.2013
  • Collaborated with HR leaders to enhance employment brand strategies, contributing to significant revenue growth.

Area Vice President of Sales

NetSuite
06.2004 - 10.2011
  • Pioneered the establishment of NetSuite's Canadian office, leading to the hiring of over 200 employees and driving revenue growth from $20 million to over $100 million
  • Played a key role in the company's IPO in 2007, achieving consistent double-digit growth.

Group Sales Director

Oracle Corporation
12.1995 - 06.2004
  • Promoted through various roles, culminating in overseeing a $40 million business unit with a team of 50+ sales professionals
  • Achieved Presidents Club status 7 out of 8 years and won a North American sales contest, recognized by Larry Ellison.

Education

Hospitality Management -

Humber College
06.1990

Ecole Secondaire Etienne-Brule
06.1987

Skills

  • Sales Leadership & Team Building
  • Go-to-Market Strategy Development
  • Customer-Centric Engagement
  • Revenue Growth and Management
  • Strategic Account Management
  • AI & Technology Integration
  • Mentorship & Coaching
  • Bilingual Proficiency (English & French)
  • Sales Quota Achievement

Accomplishments

Consistent Club Qualifier at every level in every organization

Strong advocate for leading by example and helping promote individuals into leadership roles

Building out large scale teams

References

Available upon request.

Languages

English
Native or Bilingual
French
Native or Bilingual

Interests

  • Documenting and sharing travel experiences
  • Participating in local clean-up initiatives
  • Outdoor Recreation
  • Playing Sports
  • Wine Tasting
  • I enjoy cooking for friends and family gatherings

Timeline

VP of Sales AM Growth + Retention North America

Phenom
11.2021 - Current

Bilingual Senior Customer Engagement Executive

SAP SuccessFactors
01.2018 - 11.2021

Senior Director Account Executive Canada

Livefyre (acquired by Adobe)
08.2015 - 06.2016

President & Sales Evangelist

Frapware Sales Solutions Inc
07.2015 - 12.2017

Senior Account Executive, Cloud LOB

Oracle
08.2013 - 07.2015

Sales Leader

LinkedIn
01.2012 - 08.2013

Area Vice President of Sales

NetSuite
06.2004 - 10.2011

Group Sales Director

Oracle Corporation
12.1995 - 06.2004

Ecole Secondaire Etienne-Brule

Hospitality Management -

Humber College

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Steve Frappier