Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

STEPHY SEBASTIAN

Toronto,ON

Summary

Talented customer service representative with expertise needed to support business objectives. Consistently managing multiple projects and Proven ability to understand customer requirements and translate into actionable project plans. Dedicated and hard-working with excellent teamwork and collaborative capacities.

Overview

5
years of professional experience

Work History

McDonald's

Customer Service Representative/Cashier
06.2019 - 12.2023

Job overview

  • Greeting guests, taking orders and processing payments
  • Preparing orders, packing foods, take-out and
    delivering.
  • Assisted the team in achieving CSAT (Customer Satisfaction)
  • Interacting to customers questions regarding order placement in POS and menu options in kiosk.
  • Kept records for accounts
    including complaints and suggestions
  • Maintain inventory for the workflow.
  • Offered advice and assistance to customers, paying attention to special needs or wants

Education

Centennial College
Scarborough, ON

from Hospitality Management
06.2020

University Overview

Skills

  • Microsoft Skills
  • Troubleshooting Skills
  • written and verbal Communication
    Skills
  • Flexibility
  • Motivate sales team
  • Team player

Timeline

Customer Service Representative/Cashier
McDonald's
06.2019 - 12.2023
Centennial College
from Hospitality Management

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STEPHY SEBASTIAN