Summary
Work History
Education
Skills
Languages
Timeline
Generic

Stephen Muigai

Hamilton,ON

Summary

Proven achiever with a track record of boosting sales performance at Brookside Company by leveraging exceptional communication skills and upselling strategies. Expert in creating visually appealing retail spaces and fostering client loyalty, significantly contributing to business growth. Possesses strong knowledge of product details and safety protocols, ensuring a high-quality shopping experience.

Proven ability to efficiently load and unload goods with attention to detail and forcus on safety.

Work History

SALES PERSONEL

BROOKSIDE COMPANY
Kenya
  • Enhanced overall shopping experience for customers with a clean, organized, and visually appealing retail space.
  • Analyzed market trends for insights into consumer behavior/preferences that guided targeted marketing campaigns.
  • Enhanced client satisfaction by delivering exceptional customer service and resolving issues promptly.
  • Assisted in training new hires, sharing best practices and helping them acclimate to the sales environment quickly.
  • Collaborated with team members to achieve monthly sales targets, contributing to overall business growth.
  • Supported inventory control measures by monitoring stock levels and communicating low supply alerts when necessary.
  • Participated in weekly team meetings discussing progress towards goals and strategizing improvements based on performance data.
  • Maintained a comprehensive knowledge of products and services offered, enabling informed recommendations for diverse clientele.
  • Boosted sales performance by identifying customer needs and providing tailored product recommendations.
  • Developed strong relationships with clients, fostering loyalty and encouraging repeat business.
  • Documented sales and customer feedback to enable tracking history and maintain accurate records.

Education

NIPS TECHNICAL COLLEGE
Kenya
12.2015

Skills

  • Goal-Oriented
  • Upselling strategies

Ability to maneuver heavy objects

knowledge of proper lifting techniques to avoid injury

Attention to detail to ensure accurate loading

Ability to work in a fast paced environment

physical stamina to perform repetitive tasks

Good communication skills to coordinate with the team

Familliality with safety regulations and protocols

Languages

English
Elementary

Timeline

SALES PERSONEL

BROOKSIDE COMPANY

NIPS TECHNICAL COLLEGE
Stephen Muigai