Stephen Grajales
Mississauga ,ON
Summary
Highly motivated and diligent Building Supervisor. Adept at problem solving, preventive maintenance and leadership skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Building Superintendent
Harbour Lights Condominiums
Burlington, ON
08.2023 - Current
- Ensured compliance with local building codes and regulations through regular communication with city officials and inspectors.
- Responded efficiently to after-hours emergencies on-site providing timely solutions and minimizing potential damages.
- Developed strong relationships with tenants, resulting in increased lease renewals and satisfaction rates.
- Enhanced building safety by conducting regular inspections and addressing maintenance issues promptly.
- Managed a team of maintenance personnel, ensuring timely completion of tasks and consistent high-quality work.
- Inspected grounds and facilities to identify necessary repairs.
- Managed operations, maintenance and improvement of properties.
- Planned and scheduled general maintenance, major repairs and remodeling projects.
- Kept common areas clean and well-maintained, contributing to a welcoming environment for tenants.
- Coordinated with contractors for major renovation projects, minimizing disruptions to building occupants.
Supervisor/Sub Contractor
Canadian Cleaning Corporation
Etobicoke
05.2014 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Maintained compliance with company policies, objectives, and communication goals.
- Evaluated employee performance and coached and trained to improve weak areas.
Building Superintendent
Maples Condominiums
Burlington, ON
01.2016 - 01.2022
Subcontractor/supervisor
Innovative Cleaning Services
Hamilton, ON
01.2011 - 03.2013
- Managed site preparation and cleanup efforts, maintaining safe working conditions throughout the duration of the project.
- Delivered high level of service to all customers and effectively resolved issues.
- Provided exceptional customer service by addressing client concerns promptly and professionally, resulting in repeat business and referrals.
- Closely monitored inventory levels of tools and equipment needed on-site to reduce downtime due to shortages.
Education
High School Diploma -
St Jean De Brebeuf Secondary School
Hamilton, ONSkills
Problem Solver
Patient and mild tempered
Great people skills
Hard worker
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Building Superintendent
Harbour Lights Condominiums
08.2023 - Current
Building Superintendent
Maples Condominiums
01.2016 - 01.2022
Supervisor/Sub Contractor
Canadian Cleaning Corporation
05.2014 - Current
Subcontractor/supervisor
Innovative Cleaning Services
01.2011 - 03.2013
High School Diploma -
St Jean De Brebeuf Secondary School