Stephany Pinto
Palmdale
Summary
Dedicated professional with strong customer service skills and a keen attention to detail. Experienced in data entry and problem-solving, committed to enhancing operational efficiency and team support. Providing technical support, managing communication handling records and data entry such Fiscal, Maximo, Wex, Excel, Outlook and Word.
Overview
7
7
years of professional experience
2014
2014
years of post-secondary education
Work History
Administrative Senior Park Aide
Department of Parks and Recreation
Lancaster
05.2020 - 09.2024
- Processed incoming mail and distributed correspondence to appropriate departments.
- Scheduled appointments and managed calendars for team members effectively.
- Assisted in preparing reports and presentations using standard office software.
- Entered data into systems accurately, ensuring information was up to date.
- Provided customer service support by answering inquiries and resolving issues promptly.
- Created labels for files using computer software programs such as Microsoft Word or Excel.
- Responded to employee and public inquiries by telephone and in person.
- Prepared purchase orders for office equipment; tracked orders until received by vendor.
- Delivered messages and ran errands.
Store Manager
Yoshinoya
Palmdale
06.2017 - 06.2020
- Managed daily operations to ensure smooth store functionality.
- Supervised team members to maintain high service standards.
- Trained staff on customer service and food safety procedures.
- Oversaw inventory control and stock replenishment processes.
- Resolved customer complaints to ensure satisfaction and loyalty.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Resolved customer complaints in a timely manner.
- Managed daily banking activities such as deposits and withdrawals.
Education
William Pete Knight High School
Palmdale, CaliforniaSkills
- Customer service
- Inventory management
- Data entry
- Report preparation
- Problem solving
- Attention to detail
- Time management
Timeline
Administrative Senior Park Aide
Department of Parks and Recreation
05.2020 - 09.2024
Store Manager
Yoshinoya
06.2017 - 06.2020
William Pete Knight High School