Jordan Tickner
Long Beach
Summary
Dynamic leader in educational program coordination and animal training. Proven ability to enhance visitor experiences and train staff, driving successful outcomes in conservation and community engagement.
Overview
7
7
years of professional experience
Work History
Senior Park Aide
California State Parks
Huntington Beach
06.2023 - Current
- Coordinated educational programs for school groups and community organizations, as well as collaborating with staff on conservation projects to protect natural resources.
- Trained new staff on operational procedures and customer service standards, and prepared detailed reports summarizing activities performed during each shift worked.
- Organized and conducted interpretive programs for the public, such as nature walks and educational talks.
- Supervised a team of Park Aides in their duties throughout the day-to-day operations.
Dog Trainer/Professional Pet Care
Self-Employed
Long Beach
05.2021 - Current
- Developed customized training programs for dogs of various breeds and temperaments.
- Assessed individual dog needs to tailor training approaches effectively.
- Assisted owners in addressing problem behaviors such as barking, chewing, digging, jumping, and aggression.
- Provided guidance to owners on how to maintain consistent rules in the home environment to ensure successful behavior modification results.
- Educated clients on proper dog care and handling techniques during training sessions.
- Utilized positive reinforcement techniques while working with dogs in order to create an atmosphere of trust and respect between handler and pet.
Soloist and Cantor
St. Gregory's Episcopal Church
Long Beach
08.2018 - Current
- Led weekly services, guiding congregations in worship and prayer practices.
- Engaged community members through outreach activities and special events planning.
- Coordinated musical arrangements for religious ceremonies and events.
- Developed and maintained a diverse repertoire of sacred music selections.
Park Aide
California State Parks
Huntington Beach
03.2022 - 06.2023
- Assisted visitors with park information and guided tours.
- Monitored wildlife and reported any unusual activities to staff.
- Collaborated with team members to enhance visitor experiences.
- Educated visitors on park rules and environmental conservation practices.
- Conducted regular maintenance of park facilities, including repairs and cleaning.
- Greeted visitors upon arrival and provided information about the park's attractions.
Groomer/Shift Leader
Exotic Birds by Fran
11.2020 - 03.2022
- Performed grooming services, including wing trimming and nail clipping.
- Ensured cleanliness of grooming tools and work area daily.
- Provided excellent customer service to pet owners during appointments.
- Managed scheduling and appointment bookings for grooming sessions.
- Educated pet owners on proper care and maintenance techniques.
- Collaborated with team members to improve workflow efficiency.
Education
Certified Professional Dog Trainer - Knowledge Assessed - Dog Training
Animal Behavior College
Remote02-2021
Bachelor of Arts - Vocal Performance
California State University, Long Beach
Long Beach, CA06-2018
Skills
- Staff training
- Educational program coordination
- Customer service
- Team supervision
- Conflict resolution
- Problem solving
- Time management
- Adaptability to change
Timeline
Senior Park Aide
California State Parks
06.2023 - Current
Park Aide
California State Parks
03.2022 - 06.2023
Dog Trainer/Professional Pet Care
Self-Employed
05.2021 - Current
Groomer/Shift Leader
Exotic Birds by Fran
11.2020 - 03.2022
Soloist and Cantor
St. Gregory's Episcopal Church
08.2018 - Current
Certified Professional Dog Trainer - Knowledge Assessed - Dog Training
Animal Behavior College
Bachelor of Arts - Vocal Performance
California State University, Long Beach