Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Stephanie Walters

Calgary,AB

Summary

Dedicated Esthetician with expertise in customized skincare and client care, creating welcoming environments that foster client loyalty. Organized office administrator streamlining operations and managing schedules to ensure timely service and follow-up. Creative professional skilled in business communications and team collaboration, delivering exceptional customer assistance and support in fast-paced settings.

Overview

2027
2027
years of professional experience

Work History

Office Administrator

Kiefer Ritchie (Dk Construction & Landscape)
Calgary, AB
03.2023 - Current
  • Streamlined office communications and correspondence to enhance information flow.
  • Organized and maintained filing systems for easy document retrieval.
  • Scheduled appointments and meetings to optimize team productivity.

Managed scheduling tasks to ensure effective time management.

Maintained and updated client lists to facilitate effective communication with clients.

Leveraged Yardbook software to optimize delivery routes for improved service delivery.

•Ooma used for incoming and outgoing calls

Esthetician

Kevin Caldwell (Caldwell & Company)
Calgary, AB
03.1990 - 11.1997
  • Managed inventory of skincare products and supplies effectively.
  • Stayed updated on industry trends and new skincare techniques.
  • Set up patient rooms and sterilized equipment.
  • Educated clients on skin care procedures and products.
  • Greeted clients upon arrival to spa and provided information about services offered.
  • Kept detailed records of client visits, treatments performed, and product purchases.
  • Recommended home care regimen for desired results.
  • Promoted skincare products to patients according to specific needs, boosting
  • Managed scheduling conflicts efficiently while maintaining excellent customer service levels.
  • Communicated effectively with other members of the spa team regarding client concerns.
  • Responded to customer inquiries by phone, email, and in person.
  • Operated cash registers to receive payments from patrons.

Esthetician

Nazlin Mohamed
Calgary, AB
06.1988 - 11.1990
  • Provided skin consultations to assess client needs and preferences.
  • Administered facials using professional-grade skincare products and techniques.
  • Performed hair removal services, ensuring client comfort and satisfaction.

Restaurant Server

Captains Fish & Chips
Calgary, Alberta
  • Provided exceptional customer service in a fast-paced dining environment.
  • Assisted customers with menu selections and dietary needs.
  • Coordinated food and beverage orders between kitchen and dining area.
  • Worked the til
  • Clean up in the restaurant
  • Dishes

Education

Esthetician Training

Marvel College
Calgary, AB
06.1997 - 08.1997

Central Memorial High School
Calgary, AB

Skills

Front desk

Appointment scheduling

Retail

  • Client communication
  • Customer service
  • Time management
  • Problem resolution
  • Effective communication
  • Relationship building

Affiliations

  • Taking care of others is something I have always done and enjoy helping wherever I can. I take a lot of pride in this as I like to see others do well.
  • Always motivated to problem solve. Which is something everyone needs to deal with from time to time. Whether it’s personal or in the workforce I do well in those difficult situations, I like to see others succeed.

References

References available upon request.

Timeline

Office Administrator

Kiefer Ritchie (Dk Construction & Landscape)
03.2023 - Current

Esthetician Training

Marvel College
06.1997 - 08.1997

Esthetician

Kevin Caldwell (Caldwell & Company)
03.1990 - 11.1997

Esthetician

Nazlin Mohamed
06.1988 - 11.1990

Restaurant Server

Captains Fish & Chips

Central Memorial High School
Stephanie Walters