Stephanie Ruiz
Hermosa Beach
Summary
Resourceful Medical Administrative Assistant maintains smooth office operations and patient flows. Detail-oriented approach to organizing files, scheduling appointments and assisting patients. Organized individual brings background in medical office settings handling patient needs.
Overview
6
6
years of professional experience
Work History
Medical Administrative Assistant
Concentra Urgent Care
06.2024 - 08.2025
- Answered phones, scheduled appointments, and provided general information to callers.
- Handled customer complaints in a professional manner while resolving issues quickly and efficiently.
- Ordered office supplies and maintained inventory levels of medical supplies.
- Maintained a filing system for patient records and physician orders.
- Provided administrative support to clinical staff as needed.
Administration Assistant
Coyote Logistics
08.2019 - 06.2024
- Create efficient routes, considering factors like distance, traffic, and delivery deadlines.
- Schedule drivers for pickups and deliveries, coordinating schedules and routes to optimize efficiency.
- Ensure efficient and timely delivery of goods while maintaining accurate records and providing excellent customer service.
- Resolving issues and unexpected challenges that arise during deliveries.
- Managed and organized office files, documents, and supplies to ensure efficient operations.
- Provided excellent customer service by promptly responding to inquiries and resolving issues.
- Coordinated logistics for company events and maintained communication with drivers.
Education
Diploma -
A.B. Miller High School
Certicate in EKG Technician -
AUMT Institute
Certicate in Medical Administrative Assistant -
Job Corp
Skills
- Scheduling
- Customer service
- Logistics coordination
- Administrative support
- Problem solving
- Microsoft Excel
- Clerical support
- Calendar management
- Patient scheduling
- Insurance verification
- Office administration
- Supply inventory management
- Document organization
- Inventory stocking
Languages
- English
- Spanish
Timeline
Medical Administrative Assistant
Concentra Urgent Care
06.2024 - 08.2025
Administration Assistant
Coyote Logistics
08.2019 - 06.2024
Diploma -
A.B. Miller High School
Certicate in EKG Technician -
AUMT Institute
Certicate in Medical Administrative Assistant -
Job Corp