Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Quinn

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Takes initiative in work to meet team goals. Committed to personal and professional growth and trauma informed practice.

Overview

8
8
years of professional experience
4
4
years of post-secondary education

Work History

Manager of Retail Sales and Programs

Battered Women's Support Services
Vancouver , BC
2023.03 - 2023.08
  • Resolved volunteer conflicts, actively listening to concerns and finding appropriate middle ground.
  • Onboarded new volunteers with training and new hire documentation.
  • Maintained professional, organized, and safe environment for over 75 volunteers as well as patrons.
  • Accomplished multiple tasks within established timeframes.
  • Accepted feedback and showed initiative to make improvements.
  • Devised feedback for staff to address performance issues and conducted follow up procedures.

Women’s Support Worker Volunteer

Elizabeth Fry Society
New Westminster , BC
2022.06 - 2023.03
  • Resolves problems and manages challenging client behaviors with trauma-informed de-escalation skills.
  • Works well in team setting, providing support and guidance to both colleagues and clients.
  • Takes on extra tasks such as onboarding and training new volunteers.
  • Passionate about being part of a community dedicated to the betterment of women suffering from addictions, homelessness, domestic violence and trauma.

Resale Store Owner

Community Closet
White Rock , BC
2019.06 - 2021.08
  • Established and maintained relationships with new and returning consignors and customers.
  • Oversaw business budget planning and administration, accounting functions, and purchasing.
  • Studied market to determine optimal pricing of goods and keep seasonally appropriate inventory at optimum levels.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Successfully implemented zero-waste strategy.

Project Coordinator

Generation Maintenance
Coquitlam , BC
2015.02 - 2017.12
  • Acted as sole proprietor with all associated responsibilities and performed full time field work tasks.
  • Kept projects on schedule by managing deadlines and adjusting workflows while adapting to frequent changes, delays and unexpected events.
  • Maintained database and spreadsheets with accurate inventory and status.
  • Tracked hours and expenses to keep project on task and within budgetary parameters, and managed payroll and scheduling for entire team.

Education

Bachelor in Social Work - Social Services Worker

University of The Fraser Valley
Abbotsford, BC
2022.09 - Current

Associate of Science - Biology

Douglas College
New Westminster, BC
2012.09 - 2015.02

Skills

Leadership

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Timeline

Manager of Retail Sales and Programs

Battered Women's Support Services
2023.03 - 2023.08

Bachelor in Social Work - Social Services Worker

University of The Fraser Valley
2022.09 - Current

Women’s Support Worker Volunteer

Elizabeth Fry Society
2022.06 - 2023.03

Resale Store Owner

Community Closet
2019.06 - 2021.08

Project Coordinator

Generation Maintenance
2015.02 - 2017.12

Associate of Science - Biology

Douglas College
2012.09 - 2015.02
Stephanie Quinn