Stephanie Quinn
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Takes initiative in work to meet team goals. Committed to personal and professional growth and trauma informed practice.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Manager of Retail Sales and Programs
Battered Women's Support Services
Vancouver, BC
03.2023 - 08.2023
- Resolved volunteer conflicts, actively listening to concerns and finding appropriate middle ground.
- Onboarded new volunteers with training and new hire documentation.
- Maintained professional, organized, and safe environment for over 75 volunteers as well as patrons.
- Accomplished multiple tasks within established timeframes.
- Accepted feedback and showed initiative to make improvements.
- Devised feedback for staff to address performance issues and conducted follow up procedures.
Women’s Support Worker Volunteer
Elizabeth Fry Society
New Westminster, BC
06.2022 - 03.2023
- Resolves problems and manages challenging client behaviors with trauma-informed de-escalation skills.
- Works well in team setting, providing support and guidance to both colleagues and clients.
- Takes on extra tasks such as onboarding and training new volunteers.
- Passionate about being part of a community dedicated to the betterment of women suffering from addictions, homelessness, domestic violence and trauma.
Resale Store Owner
Community Closet
White Rock, BC
06.2019 - 08.2021
- Established and maintained relationships with new and returning consignors and customers.
- Oversaw business budget planning and administration, accounting functions, and purchasing.
- Studied market to determine optimal pricing of goods and keep seasonally appropriate inventory at optimum levels.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Successfully implemented zero-waste strategy.
Project Coordinator
Generation Maintenance
Coquitlam, BC
02.2015 - 12.2017
- Acted as sole proprietor with all associated responsibilities and performed full time field work tasks.
- Kept projects on schedule by managing deadlines and adjusting workflows while adapting to frequent changes, delays and unexpected events.
- Maintained database and spreadsheets with accurate inventory and status.
- Tracked hours and expenses to keep project on task and within budgetary parameters, and managed payroll and scheduling for entire team.
Education
Bachelor in Social Work - Social Services Worker
University of The Fraser Valley
Abbotsford, BC 09.2022 - Current
Associate of Science - Biology
Douglas College
New Westminster, BC 09.2012 - 02.2015
Skills
Leadership
Rapport building
Empathetic
Quick learner
Flexible and Adaptable
Timeline
Manager of Retail Sales and Programs
Battered Women's Support Services
03.2023 - 08.2023
Bachelor in Social Work - Social Services Worker
University of The Fraser Valley
09.2022 - Current
Women’s Support Worker Volunteer
Elizabeth Fry Society
06.2022 - 03.2023
Resale Store Owner
Community Closet
06.2019 - 08.2021
Project Coordinator
Generation Maintenance
02.2015 - 12.2017
Associate of Science - Biology
Douglas College
09.2012 - 02.2015