STEPHANIE PROULX
Summary
Looking for new opportunities to begin a new career path where strong work ethic, adaptability, and years of hands-on experience can contribute to team success and professional growth. Reliable and motivated professional with excellent problem-solving abilities, customer service experience, and the ability to learn quickly in fast-paced environments. Eager to apply transferable skills, take on new challenges, and grow within a company that values dedication, teamwork, and continuous improvement. Willing to relocate.
Overview
16
16
years of professional experience
Work History
Building Maintenance Worker
BGIS
Ottawa, Canada
07.2022 - Current
- Assessed structural integrity through regular inspections of 10 buildings, identifying potential issues and ensuring maintenance protocols.
- Coordinated and executed maintenance operations and service calls for electrical, plumbing, and HVAC systems, enhancing service efficiency.
- Implemented optimized spreadsheet programs to improve accuracy and efficiency in inventory tracking.
- Evaluated fire extinguishers and safety equipment through systematic inspections to ensure compliance with established safety standards.
- Identified and resolved issues through independent problem-solving, enhancing overall efficiency and effectiveness.
- Coordinated efforts with contractors on major repair initiatives, guaranteeing alignment with safety protocols and industry regulations.
- Executed timely interventions for after-hours maintenance emergencies, enhancing operational efficiency and service reliability.
- Conducted comprehensive landscaping activities, focusing on lawn maintenance and snow removal, to improve visual appeal of properties.
- Diagnosed issues and implemented repairs and replacements of pumps, valves, and motors, ensuring enhanced system performance.
HVAC Service Technician
Climec Residential Inc
Ottawa, Canada
09.2010 - 07.2022
- Diagnosed and repaired residential HVAC systems to ensure optimal performance and customer satisfaction.
- Conducted routine maintenance checks on equipment to prolong lifespan and enhance efficiency.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies.
- Executed replacement of pumps, motors, belts, expansion tanks, mixing valves, control units, electrical components, refrigerant, and additional components on a daily basis.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Streamlined inventory management, ensuring optimal levels of spare parts and materials at all times.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Adjusted valves and controls to set specified water level and steam pressure of boiler.
Education
Diploma - Heating, Refrigeration and Air Conditioning
Algonquin College
Ottawa, ON08-2010
Skills
- Attention to details
- Troubleshooting skills
- Flexible and adaptable
- Job site safety
- Problem Solving
- Clean driving record
- Critical thinking and decision making
Timeline
Building Maintenance Worker
BGIS
07.2022 - Current
HVAC Service Technician
Climec Residential Inc
09.2010 - 07.2022
Diploma - Heating, Refrigeration and Air Conditioning
Algonquin College