Summary
Overview
Work History
Education
Skills
Accomplishments
Volunteer Work
Additional Information
Timeline
Generic

ANTONIO MASTROIANNI

Laval,QC

Summary

Antonio is a driven-oriented person who is eager to learn. Experience in sales and coaching and comfortable working in a fast-paced environment. Solid team player who offers a friendly, positive, and cooperative attitude. Has a keen interest in sports in general.

Antonio is an organized, dependable candidate and successfully manages multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Excellent reputation for resolving problems and improving customer satisfaction. Ready to assist the team in achieving company goals.

  • Competent Retail Sales Manager with wealth of experience in building client rapport and driving business success. Offering strategic marketing expertise, exceptional planning abilities and in-depth [Type] market understanding. Forward-thinking and responsive with solid record of success in diverse environments.
  • Customer-focused, visionary-thinking Retail Manager with over [Number] years of experience in cultivating relationships, creating marketing campaigns and growing profit channels. Experienced with [Software]. Self-motivated leader with skill in growing business relations, sales and generating practical solutions based on client demand.
  • Industrious [Job Title] offering [Number] years of bakery industry experience ready to add value to [Company] team. Well-versed in processing accurate sales transactions and providing superior customer service.
  • Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
  • Bilingual Retail Sales Manager with experience driving business growth and creating positive working environment. Eager to apply outstanding client rapport and marketing strategy skills to augment employer's services and market share.
  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Building Maintenance Worker

Sir Wilfrid Laurier School Board
Rosemere, QC
06.2020 - Current

Location: Various elementary and high schools in the Sir Wilfrid Laurier School Board.

Perform maintenance related to buildings, grounds, and equipment in all different areas & grounds of the school.

Tasks include:

  • Cleaning of the school (sweeping, mopping, washing, floors).
  • Dusting furniture and surfaces.
  • Removing the garbage, emptying recycling containers, and disposing of them so that collections can be made.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Completed daily, weekly and monthly checklists to maintain records of scheduled maintenance procedures.
  • Perform other related duties as required.

Senior Retail Sales Associate

Passion Soccer
Laval, QC
04.2017 - Current
  • Greet customers and help with product questions, selections, and purchases in-store and by phone.
  • Sell merchandise.
  • Merchandise, stock, and replenish store constantly
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Balanced and handle cash, checks, and credit card transactions
  • Keep sales records, prepare inventory of stock, and order merchandise.
  • Answered questions about store policies and addressed customer concerns.
  • Logged reports, expenses, receipts, and sales documents into a digital database.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Participate in team-building activities to enhance working relationships

Retail Sales Associate (Seasonal/Part-time)

Grand-Prix Miniatures
Montreal, QC
06.2016 - 03.2018
  • Receive merchandise from different suppliers (vendors)
  • Stocks shelves and counters with merchandise
  • Set up advertising displays or arranges merchandise on counters or tables to promote sales
  • Stamp and tag pricing on merchandise
  • Obtain online ordering from customers and process orders
  • Answer customer's questions concerning merchandise
  • Total bill(s) and accept payment and make changes for customers (if required)
  • Wrap or bag merchandise for customers
  • Work during the Grand Prix du Canada at Circuit Gilles Villeneuve and street festivals.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Soccer Referee

Soccer de Laval
Laval, QC
  • Referee for House League players to competition AA, ages from U7 to U16 at local parks in Laval, Lausanne, Bois de Boulogne, Montmorency, etc
  • Official timekeeper of the match.
  • Ensure that all rules of the game are followed and enforce rules that players on the field and managers must abide by.
  • Ensure all game actions are officially noted during the game.
  • Enter all stats for the game on the website promptly.

Warehouse Clerk Worker (Temp. Contract Part-time)

SAIL
Laval, QC
09.2016 - 07.2017
  • Assist shipping and receiving, unloading trucks, and checking in merchandise
  • Prepares in-store and online orders by processing requests and supply orders; pulling materials; packing boxes; placing orders in the delivery area
  • Sort and place materials or items on racks, shelves, or in bins according to organizational standards
  • Open bales, crates, and other containers
  • Maintains inventory controls by collecting stock location orders, printing requests, recording amounts of materials or items received or distributed through a computer
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
  • Prepare parcels for mailing
  • Maintain a safe and clean work environment by keeping shelves, pallet area, and work stations neat; sweep, dust, and mop
  • Organize warehouse and work area for orderliness at all times
  • Wear proper safety equipment
  • Carried out day-day-day duties accurately and efficiently.

Education

Bachelor of Arts - Applied Human Science

Concordia University
Montreal, QC
06.2024

Diploma of College Studies (DEC) -

Vanier College
Montreal, QC
05.2020

High School Diploma -

Laval Senior Academy
Laval, QC
06.2016

Skills

  • Fluent in french and english
  • Effective Communication Skills
  • Dedicated team player
  • Attention to detail
  • Customer Service
  • Energetic and Enthusiastic
  • Active Listening
  • Building Customer Relationships & Loyalty
  • Providing Feedback
  • Resolution-oriented
  • Strong Communication and Interpersonal Skills
  • Adaptable and Flexible
  • Fast learner
  • Excellent Written and Verbal Communication
  • Computer skills
  • Engaging with Diverse Customers
  • Advising and Coaching
  • Effective Customer Communication
  • Comfortable working with the public

Accomplishments

  • Most Outstanding Athlete - Sports Etudes Program Soccer - MELS for 2012-2013 School Academic year at Mother Teresa Junior High School (MTJHS)


  • MTJHS Citizenship Award 2011 -2012 School Academic Year

Volunteer Work

October 2011 to May 2016

VOLUNTEER WORK - CHSLD Vigi l'Orchidée Blanche, Laval, QC

• Senior Residence on 2577, boulevard Rene-Laennec.

• Volunteer work after school on several occasions - community service.

• Helped prepare and served dinner to the residents.

• Assisted organize for special events such as Halloween, Christmas,

Easter, Bingo Nights and Movie Nights.

• Kept the residents company and helped with the activities.

Additional Information

* Soccer Player with TotalCampo 2018 - Present

* PTS League (ARSC Concordia) AS Laval 2019 - Present

* U17AA Soccer player with Monteuil Soccer Association 2005 - 2016

* Midget A Hockey Player with Monteuil Hockey Association 2008 - 2015

* Swimming

* Sports Podcasts

* Music

Timeline

Building Maintenance Worker

Sir Wilfrid Laurier School Board
06.2020 - Current

Senior Retail Sales Associate

Passion Soccer
04.2017 - Current

Warehouse Clerk Worker (Temp. Contract Part-time)

SAIL
09.2016 - 07.2017

Retail Sales Associate (Seasonal/Part-time)

Grand-Prix Miniatures
06.2016 - 03.2018

Soccer Referee

Soccer de Laval

Bachelor of Arts - Applied Human Science

Concordia University

Diploma of College Studies (DEC) -

Vanier College

High School Diploma -

Laval Senior Academy
ANTONIO MASTROIANNI