Stephanie Goldfinch

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Developed and maintained relationships with customers and suppliers through account development.
• Improved marketing to attract new customers and promote business.

• Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.
• Boosted player confidence through personalized training sessions and continuous feedback.
• Offered constructive feedback to clients to help reach goals.
• Developed relationships with clients to provide ongoing support and encouragement.
• Developed and delivered effective and engaging coaching sessions to improve performance.
• Assisted clients in setting and achieving personal and professional goals.
• Utilized various coaching models and techniques to maximize client success.
• Provided guidance to clients in overcoming challenges and identifying opportunities.
• Coordinated special events such as pre-season tryouts, training camps and special workshops to support team goals.

Diploma in Management

Human resources

Business communication

The Quebec legal system

Accounting

Principles of management

Contract law

Business Law

international trade

Global / Cross cultural management

Import/ Export process

Human rights/ Labour regulations