Stephanie Garrison
Bakersfield
Summary
Results-driven professional with a strong background in team leadership and operational efficiency. Skilled in mentoring staff and analyzing data to inform strategic decisions, contributing to improved customer satisfaction and reduced operational errors.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Henley Enterprises
Bakersfield, CA
11.2023 - 06.2026
- Streamlined daily operations to boost team productivity and efficiency.
- Implemented process improvements, resulting in streamlined workflows and reduced errors.
- Mentored junior staff, fostering skill development and knowledge sharing.
- Analyzed operational data to identify trends and inform strategic decision-making.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
Chef
The Slice
Bakersfield, CA
03.2023 - 11.2023
- Developed and executed seasonal menu items, enhancing customer experience and engagement.
- Trained kitchen staff on food preparation techniques, ensuring consistency in quality and presentation.
- Managed inventory levels, minimizing waste through effective stock rotation practices.
- Implemented food safety protocols, maintaining compliance with health department regulations.
- Conducted regular quality checks on ingredients and final dishes, ensuring high standards of taste and presentation.
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Upheld stringent food safety regulations, ensuring compliance with all relevant health department guidelines.
Bike Mechanic
Bike Bakersfield
Bakersfield, CA
12.2019 - 03.2023
- Diagnosed and repaired mechanical issues on various bike models to ensure optimal performance.
- Conducted routine maintenance, including tire changes, brake adjustments, and gear tuning for customer satisfaction.
- Trained junior mechanics on repair techniques and best practices, fostering a collaborative work environment.
- Implemented inventory management system to streamline parts ordering and reduce downtime for repairs.
- Conducted thorough inspections of bicycles to identify necessary repairs or adjustments accurately.
- Solved complex mechanical problems with attention to detail and precision workmanship.
- Maintained a clean and organized workspace, ensuring the safety of both employees and customers.
Education
No Degree - Cosmetology
Milan Institute
Bakersfield09.2020
High School Diploma -
Centennial High School
Bakersfield, CA06.2002
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Attention to detail
- Preventive Maintenance
- Inspecting vehicles
- Safety protocols and procedures
- Replacing filters
- Battery services
- Fluid exchanges
- Hand and power tools
Timeline
Assistant Manager
Henley Enterprises
11.2023 - 06.2026
Chef
The Slice
03.2023 - 11.2023
Bike Mechanic
Bike Bakersfield
12.2019 - 03.2023
No Degree - Cosmetology
Milan Institute
High School Diploma -
Centennial High School