Stephanie Garcia
Canyon Country
Summary
Experienced entrepreneur with a strong background in business management, operational planning, and revenue generation. A hardworking, dedicated, and resourceful leader with over 9 years of experience in the beauty and customer service industry. Prepared to utilize extensive experience and drive to pursue new professional challenges, offering a growth-oriented mindset and readiness to thrive in a dynamic environment. Brings the ability to quickly learn and adapt to new business strategies, along with a diverse set of skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Esthetician and Eyelash Tech
Self Employed
01.2019 - Current
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
- Sterilized equipment for patient treatments.
- Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
- Contributed to increased social media presence by sharing before-and-after photos showcasing outstanding eyelash extension transformations.
- Participated in continuing education opportunities to maintain current skills and stay informed about industry advancements.
- Reduced operational expenses, reviewing and adjusting budgets to align with financial goals.
- Streamlined appointment scheduling using software systems to accurately book appointments while managing waitlists when necessary.
Lead Esthetician
Benefit Cosmetics
09.2017 - 01.2019
- Achieved high levels of client retention by focusing on building rapport with each individual during appointments.
- Developed treatment plans, addressing clients'' specific concerns and skin conditions.
- Managed client records efficiently, ensuring accurate documentation of treatment history and progress notes.
- Boosted retail sales revenue by demonstrating expert knowledge about available products while discussing their benefits with clients.
- Streamlined appointment scheduling for better time management and increased productivity.
- Contributed to a positive workplace culture by fostering strong relationships with colleagues and clients alike.
- Increased repeat clientele through excellent customer service and tailored esthetic services.
- Maintained a sanitary work environment, adhering to strict hygiene standards and regulations.
- Conducted thorough consultations with new clients to assess their individual needs before recommending appropriate treatments or products.
- Continuously improved professional knowledge by attending industry conferences, workshops, and training events.
Beauty Advisor
Kohl’s
01.2017 - 09.2017
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
- Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
Jewelry Associate
Kohl’s
09.2016 - 01.2017
- Supported loss prevention initiatives by adhering to security protocols during opening/closing procedures as well as monitoring suspicious activity within the store environment.
- Informed customers of upcoming promotions.
- Replenished merchandise from inventory during downtime when stock became low.
- Worked with other sales associates to deliver excellent customer service and cut wait times at registers.
- Remained up-to-date on all product knowledge.
- Provided excellent customer service to exceed customer expectations.
- Completed store opening and closing procedures as per company guidelines.
- Performed minor jewelry repairs on-site, offering convenient solutions for customers'' needs.
Designer Stylist
JCPenney
04.2015 - 09.2016
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Distributed business cards outside of salon to generate new business.
Education
Highschool Diploma -
Golden Valley High School
Santa Clarita, CACosmetology
Newberry School of Beauty
Granada Hills, CA04-2015
Associates - Business
CSU Channel Islands
Camarillo, CAEyelash Technician - Eyelash Extensions
Luxury Lash La
Los Angeles, CA01-2019
Ca Real Estate -
Aceable Agent
Online07-2024
Skills
- Customer service
- Multitasking and organization
- Sanitization
- Social media marketing
- Scheduling
- Customer relations
- Quick learner
- Detail-orientated
- Relationship building and management
- Highly motivated self-starter
- Appointment coordination
- Fluent bilingualism
Accomplishments
- Successfully completed cosmetology school while balancing high school at a young age.
- Created a small business during economic hardship
- Continued education while managing small business
Certification
- Cosmetology license
- Barbicide certification
- Eyelash extension certification
- Powder-ombre brow certification
- California legal aspects of real estate
- California real estate principals
- California real estate practice
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Esthetician and Eyelash Tech
Self Employed
01.2019 - Current
Lead Esthetician
Benefit Cosmetics
09.2017 - 01.2019
Beauty Advisor
Kohl’s
01.2017 - 09.2017
Jewelry Associate
Kohl’s
09.2016 - 01.2017
Designer Stylist
JCPenney
04.2015 - 09.2016
Associates - Business
CSU Channel Islands
Highschool Diploma -
Golden Valley High School
Cosmetology
Newberry School of Beauty
Eyelash Technician - Eyelash Extensions
Luxury Lash La
Ca Real Estate -
Aceable Agent
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