Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Snehpreet Kaur Dhaliwal

Brampton,ON

Summary

Adept at enhancing client satisfaction and retention rates by 30% at Get Ready With SK through advanced facial techniques and exceptional relationship-building skills. Leveraged skincare product knowledge and guest services expertise to develop customized care plans, significantly boosting repeat business. Excelled in a team environment, ensuring a seamless client experience.

Overview

9
9
years of professional experience

Work History

Esthetician , Nail Tech ,lash Tech and Makeup Arti

Get Ready With SK
03.2023 - Current
  • Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
  • Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
  • Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
  • Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
  • Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
  • Recommended retail products for at-home use.
  • Advised clients on proper home-care regimens.
  • Analyzed skin condition and made appropriate product recommendations.
  • Fostered friendly, warm, and exceptional customer experience.
  • Developed customized facial treatments for individual clients to address specific skin care needs.
  • Enhanced spa revenue through upselling additional services and retail products during consultations.
  • Provided clients with knowledge of all cosmetic services being provided.
  • Collaborated with team members to create an inviting atmosphere, ensuring a positive experience for all clients.
  • Improved client satisfaction with personalized skin analysis and product recommendations, leading to repeat business.
  • Contributed to significant increase in client retention rates by establishing personalized follow-up system.

Security Officer

Garda World
03.2022 - 02.2023
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Reported suspicious activities and persons to law enforcement.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.

Security Officer

Paladin Security and Paladin Health Care
02.2020 - 02.2022
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.

Sales Associate

Bell
01.2019 - 01.2020
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Engaged with customers to effectively build rapport and lasting relationships.

Administrator Assistant

City Truck School
01.2016 - 12.2018
  • Handled high volume of phone calls, directing callers to appropriate personnel or providing information as needed.
  • Managed confidential information with discretion, ensuring the privacy of sensitive documents.
  • Managed incoming mail and correspondence, distributing items as necessary while maintaining confidentiality of sensitive materials.
  • Maintained a professional office environment, ensuring cleanliness and proper organization of supplies.
  • Composed, edited and prepared correspondence and other department documents.
  • Performed routine clerical tasks by scanning, filing, and copying documents.
  • Contributed to improved workflow by organizing electronic files for easy access and retrieval by all team members.
  • Calculated hours and submitted payroll to achieve timely distribution of funds for Number-person team.
  • Screened phone calls to take messages and route calls to appropriate personnel.
  • Developed positive relationships with clients through excellent customer service skills during phone calls or face-to-face interactions.
  • Improved team collaboration by managing schedules and coordinating meetings for staff members.
  • Used Software and Software to manage accounts payable and accounts receivable.

Education

Certificate - Lash Tech

V Patricia Beauty
Etobicoke, ON
06.2024

Diploma - Estheticians And Makeup Artisy

Bella Beauty Academy
Brampton, ON
08.2023

Certificate - Nail Extension

V Patricia Beauty
Etobicoke
04.2023

Diploma - General Buisness

Hanson Canada
Brampton, ON
08.2017

Skills

  • Skincare product knowledge
  • Extractions and pore cleansing
  • Customized skincare plans
  • Eyelash extension application
  • Scheduling
  • Esthetics
  • Excellent team player
  • Relationship building and management
  • Advanced facial techniques
  • Makeup Application Techniques
  • Client Needs Assessment
  • Customer Consultation
  • Client Intakes
  • Sensitive skin care
  • Guest services expertise
  • Product Promotions
  • Customer Service
  • Makeup Application

Languages

English
Professional Working

Timeline

Esthetician , Nail Tech ,lash Tech and Makeup Arti

Get Ready With SK
03.2023 - Current

Security Officer

Garda World
03.2022 - 02.2023

Security Officer

Paladin Security and Paladin Health Care
02.2020 - 02.2022

Sales Associate

Bell
01.2019 - 01.2020

Administrator Assistant

City Truck School
01.2016 - 12.2018

Certificate - Lash Tech

V Patricia Beauty

Diploma - Estheticians And Makeup Artisy

Bella Beauty Academy

Certificate - Nail Extension

V Patricia Beauty

Diploma - General Buisness

Hanson Canada

Similar Profiles

  • Efendi Dj Karnudu

    Efendi Dj KarnuduEfendi Dj Karnudu

    CHIEF ENGINEER at LNG/C SK SPLENDOR-SK SHIPPING CO., LTDCHIEF ENGINEER at LNG/C SK SPLENDOR-SK SHIPPING CO., LTD

  • Chuck Moore

    Chuck MooreChuck Moore

    Chief Human Resource Officer at SK Battery Americas – An SK Innovation CompanyChief Human Resource Officer at SK Battery Americas – An SK Innovation Company

  • Marcos Chavez

    Marcos ChavezMarcos Chavez

    Class B Commercial Driver at kincaid ready mix,ozark ready mixClass B Commercial Driver at kincaid ready mix,ozark ready mix

  • Mario Grava

    Mario GravaMario Grava

    Dispatch Manager at BBS Building ServicesDispatch Manager at BBS Building Services

  • Ayesha Adnan

    Ayesha AdnanAyesha Adnan

    Cyber Security Analyst Co-op at RBCCyber Security Analyst Co-op at RBC

CREATE PROFILE
Snehpreet Kaur Dhaliwal