Summary
Overview
Work History
Education
Skills
Languages
Work Preference
Timeline
Open To Work
Hi, I’m

Stephanie Caissie

Fredericton,NB

Summary

Resourceful professional experienced in problem-solving and managing high-stress situations. Delivered effective solutions through strong communication and adaptability while maintaining attention to detail. Committed to continuous learning and tackling new challenges with enthusiasm.

Overview

7
years of professional experience

Work History

C Cleaners
Vancouver, British Columbia

General Laborer, Industrial
02.2015 - 09.2016

Job overview

  • Followed safety procedures to ensure a safe working environment.
  • Loaded and unloaded materials onto or from pallets, trucks, and storage containers, facilitating timely operations.
  • Collaborated with team members to efficiently complete daily tasks, enhancing workflow.
  • Utilized cleaning chemicals and tools according to safety guidelines.
  • Assisted management in training new staff on operational procedures to ensure adherence to standards.
  • Completed assigned tasks within established deadlines set by management.

Fido
Montreal, Quebec

Customer Service Representative
06.2012 - 12.2012

Job overview

  • Resolved customer issues with knowledgeable and friendly service, fostering high customer satisfaction.
  • Addressed customer inquiries regarding products and services, enhancing overall customer experience.
  • Supported account management and billing inquiries, ensuring accurate and timely resolutions.
  • Processed service requests and ensured timely follow-up.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Bell Atlantic
Fredericton, NB

Sales Associate
12.2011 - 06.2012

Job overview

  • Showcased features and benefits of telecommunications services, helping customers make informed decisions.
  • Guided customers in selecting products, addressing inquiries to enhance their shopping experience.
  • Upsold additional items based on customer interests and needs.
  • Processed customer transactions using point-of-sale systems.
  • Provided information on store, products, and services through incoming telephone calls, ensuring customer satisfaction.

Integrity
Moncton, New Brunswick

Home Health Care Worker
05.2009 - 09.2010

Job overview

  • Delivered compassionate care to enhance clients' comfort and dignity at home.
  • Assisted patients with personal hygiene and managed household chores to ensure a supportive living environment.
  • Cultivated trusting relationships with clients, promoting their emotional and physical well-being.
  • Provided companionship and emotional support to elderly clients.
  • Assisted with meal preparation and ensured proper nutrition was maintained.
  • Maintained a clean and safe environment for clients at home.
  • Performed light housekeeping tasks including laundry and cleaning.

Education

GED
Fredericton, NB

Skills

  • Customer service
  • Effective communication
  • Adaptability to change
  • Material handling
  • Positive and professional
  • Multitasking and organization
  • Decision-making

Languages

French
First Language
English
Proficient (C2)
C2

Work Preference

Job Search Status

Open to work

Work Type

Part TimeFull Time

Location Preference

On-SiteRemoteHybrid

Salary Range

$17/hr - $1000/hr

Timeline

General Laborer, Industrial

C Cleaners
02.2015 - 09.2016

Customer Service Representative

Fido
06.2012 - 12.2012

Sales Associate

Bell Atlantic
12.2011 - 06.2012

Home Health Care Worker

Integrity
05.2009 - 09.2010

GED

01.2011
Stephanie Caissie