Emma MacDonald

• Demonstrated versatility in handling various job assignments, successfully adapting to different roles as needed within the team structure.
• Surrounded items in cling film, padded blankets, and tape to protect from damage.
• Adhered to company guidelines regarding personal protective equipment use, minimizing risk of injury on the job site.
• Worked with risky tools, i,e Electric sanders, and worked in areas where lots of fumes, Lead and rust metals were in the air.

• Recommended complementary purchases to customers, increasing revenue.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Implemented creative merchandising techniques for cannabis displays, highlighting featured products effectively to boost sales performance.
• Provided valuable feedback on product quality and selection to management team members, contributing to continuous improvement efforts within the store operations.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Restocked supplies and arranged displays.
• Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.

• Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
• Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
• Verified cleanliness and organization of storage areas and carts.
• Completed special housekeeping actions such as turning mattresses on set schedule.
• Worked under inefficient work conditions and completed tasks well
• Handled requests for extra linens, toiletries and other supplies.

• Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
• Kept animals clean and free of contaminants to promote optimal health; I.e., Cleaning litter, organizing, making sure every area has fresh necessities, medicine, caring for the animal's over-all health, etc
• Dealt with cruelty animals that came from abusive and/or neglectful homes.
• Increased efficiency in daily operations by maintaining accurate records of animal intake, treatments, and dispositions.
• Collected, prepared and labeled samples for laboratory testing, culture, and microscopic examination.
• Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
• Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.

• Completed multiple deep cleans
• Did laundry and other mandatory duties daily
• Daily cleaning everyday for long rotation periods for 40+ rooms (Surface cleans, toilets & showers/baths, garbages)
• Assisted in mobilizing camps when first opened

(Meaning I was required to set up a sustainable living area for clients out of gutted trailer units with basic foundations)

• Served line during dinner rush and breakfast
• Worked 12+ hours in both kitchen and cleaning
• Completed inventory checks
• Trained new housekeeping employee.
• Maintained knowledge of safety practices for removing hazards from working sites.
• Lots of heavy lifting during deliveries in both kitchen and cleaning

• Completed checkout days with 20+ checkouts
• Experienced high foot traffic throughout a workday
• Performed COVID cleans, ie
• Detailed cleans
• Managed time efficiently in order to complete all tasks within deadlines.
• Performed janitorial duties.
• Gained extensive knowledge in data entry, analysis and reporting.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.

• Worked in fast pace situations
• Served banquets and accounted for 2+ table a night
• Took multiple orders at a time.
• Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
• Bussed and reset tables to keep dining room and work areas clean.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Facilitated seamless dining experiences for large parties by coordinating orders and special requests.
• Set up banquet events according to specific client requirements, ensuring a successful event experience for all attendees.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.