Stephanie Avalos
Orange
Summary
Seasoned Assistant Manager with comprehensive knowledge in team leadership, project management, and operational procedures. Strong ability to lead diverse teams, handle multiple tasks simultaneously, and deliver high-quality customer service. Successful track record of improving efficiency, increasing productivity, and driving customer satisfaction in previous roles. Possess strong interpersonal skills, problem-solving abilities, and decision-making prowess that drive business success.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Assistant Manager
Glute Camp & Fitness
Orange
06.2023 - 10.2024
- Assisted in daily operations and member engagement at fitness facility.
- Managed client inquiries and provided excellent customer service support.
- Monitored inventory levels and ordered supplies to maintain operational efficiency.
- Conducted routine facility inspections to uphold cleanliness and safety standards.
- Maintained up-to-date knowledge of company products and services.
- Monitored employee attendance records, timekeeping, and payroll information.
- Ensured compliance with safety regulations and company policies.
- Resolved conflicts between team members in an effective manner.
- Collaborated with management on developing strategic plans for achieving business goals.
- Created reports on sales trends, inventory levels, and financial data.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Shift Leader
Taco Bell
Orange
08.2015 - 03.2021
- Supervised team members during shifts to ensure efficient service delivery.
- Managed inventory levels and ordered supplies to meet operational needs.
- Trained new employees on food preparation and customer service standards.
- Enforced health and safety regulations to maintain a clean work environment.
- Resolved customer complaints promptly to enhance overall guest satisfaction.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Supervised and led employees to maintain productivity and customer service levels.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
- Adhered to all health code regulations while preparing food items for customers.
- Identified any potential issues related to food quality or safety concerns.
- Monitored food quality throughout the day to ensure freshness and discard expired items accordingly.
- Monitored and maintained food quality, presentation, and temperature standards in accordance with restaurant policies.
Shift Manager
Carl's Jr
Santa Ana
09.2006 - 07.2015
- Supervised team members during shifts to ensure efficient service delivery.
- Managed inventory levels and ordered supplies to meet operational needs.
- Trained new employees on food preparation and customer service standards.
- Enforced health and safety regulations to maintain a clean work environment.
- Resolved customer complaints promptly to enhance overall guest satisfaction.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Supervised and led employees to maintain productivity and customer service levels.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
- Adhered to all health code regulations while preparing food items for customers.
- Identified any potential issues related to food quality or safety concerns.
- Monitored food quality throughout the day to ensure freshness and discard expired items accordingly.
- Monitored and maintained food quality, presentation, and temperature standards in accordance with restaurant policies.
- Conducted regular inventory checks to maintain stock levels and reduce waste.
- Managed daily cash intake by counting out registers and tabulating profits.
- Helped employees accomplish tasks during peak periods.
Education
High School Diploma -
Arnold O Beckman High School
Irvine, CA06-2010
Skills
- Customer service
- Inventory management
- Point-of-sale systems
- Team supervision
- Conflict resolution
- Safety compliance
- Effective communication
- Problem solving
- Policy enforcement
- Sales reporting
- Money handling
- Strategic thinking
- Microsoft office expertise
- Workplace safety compliance
- Proper storage and preservation
- Temperature monitoring
- Food preservation and storage methods
- Food portioning
- Safe food handling procedures
- Proper food temperatures
- Food handling safety
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- Food Handlers Certification
Timeline
Assistant Manager
Glute Camp & Fitness
06.2023 - 10.2024
Shift Leader
Taco Bell
08.2015 - 03.2021
Shift Manager
Carl's Jr
09.2006 - 07.2015
High School Diploma -
Arnold O Beckman High School