Stephanie Andrade
Lomita
Summary
Results-driven management professional with over 13 years of experience in driving profitability through strategic financial oversight and operational enhancements. Proven track record in regulatory compliance, team leadership, and the implementation of systems that significantly boost efficiency and client retention. Renowned for cultivating high-performing teams and fostering environments that harmonize professional standards with exceptional client-focused service. Committed to leveraging expertise to achieve organizational goals and elevate overall performance.
Overview
14
14
years of professional experience
Work History
Managing Partner
New Hair Dimension
Lomita, CA
01.2012 - Current
- Oversee comprehensive financial operations including budget development, sales analytics, expense management, and profit optimization
- Collaborate with ownership to design and implement strategic business initiatives, promotional campaigns, and marketing strategies that drive revenue growth and client acquisition
- Maintain compliance with state licensing requirements, health, and safety regulations
- Led negotiations for vendor contracts to achieve cost-effective agreements. Oversaw inventory management strategies to enhance stock efficiency. Directed initiatives to streamline supply chain processes, resulting in reduced operational costs.
- Address and resolve client concerns with professionalism and empathy, cultivating lasting loyalty and elevating brand reputation
- Maintain salon facilities to brand standards, ensuring a pristine, inviting, and professional atmosphere for clients and staff
Human Resources/Scheduling Manager
Tower Mobility, LLC
El Segundo, CA
12.2024 - 01.2026
- Managed comprehensive human resources functions for a diverse driver workforce, ensuring precise documentation and effective payroll administration.
- Support HR and Safety in reviewing employment verification matters, processing employee departures, and updating personnel status documentation to maintain current workforce records
- Monitor attendance patterns, track call-outs and absences, and proactively address scheduling gaps through direct driver communication via multiple channels
- Partnered with operations management to implement performance improvement plans and track driver progress against established benchmarks
- Managed end-to-end onboarding for new drivers, including coordination of orientation sessions, completion of necessary documentation, and establishment of system access.
- Establish and maintain robust scheduling frameworks, standardized operational templates, and compliance documentation to optimize workforce allocation and operational continuity
Accounting Specialist
Liquid Advertising, Inc.
El Segundo, CA
05.2022 - 07.2023
- Managed high-volume financial data entry and maintenance across multiple platforms including spreadsheets, ledgers, and accounting software with exceptional accuracy
- Researched and delivered precise financial information to clients while maintaining current supplier records in business systems
- Processed and tracked vendor invoices, credit card expenses, and daily budgets to ensure timely and accurate financial reporting
- Reconciled paid and outstanding invoices to resolve payment discrepancies, verify voided transactions, and maintain data integrity
- Managed comprehensive vendor payment operations, processing 300+ transactions weekly through checks, wire transfers, and ACH while ensuring regulatory standards were met.
- Analyzed employee expense submissions to confirm alignment with organizational policies and financial guidelines.
Branch Office Supervisor
Fortress Armored Services
Torrance, CA
02.2019 - 04.2022
- Facilitated daily branch operations to maintain seamless workflow and uphold regulatory standards across all departments.
- Oversaw financial transaction management, including cash and check deposits. Directed invoicing and collections processes to enhance cash flow. Managed expense reporting and purchase order preparation to streamline operations.
- Managed facility operations through continuous monitoring of staff performance and strategic delegation of tasks to ensure compliance with operational standards.
- Assisted with weekly payroll processing, ensuring accurate and timely completion for all branch personnel
- Resolved operational issues and customer inquiries promptly, supporting both staff and clients with effective solutions
- Executed HR functions including new hire onboarding, background checks, drug screenings, firearm license verifications, and termination processing
Education
AS -
El Camino College
01.2014
Skills
- Skilled in QuickBooks management
- Bilingual fluency in both English and Spanish
- Proficient in Microsoft Office Suite and Adobe programs
- Account Management
- Ability to learn any computer program or software and multitask in tight time frames
- Ability to grasp new concepts quickly and efficiently
Languages
Spanish
Full Professional
Timeline
Human Resources/Scheduling Manager
Tower Mobility, LLC
12.2024 - 01.2026
Accounting Specialist
Liquid Advertising, Inc.
05.2022 - 07.2023
Branch Office Supervisor
Fortress Armored Services
02.2019 - 04.2022
Managing Partner
New Hair Dimension
01.2012 - Current
AS -
El Camino College