STEPHANE EFFENBERG CHIMI MONKAM
NORTH YORK
Summary
Proven track record at New Food Industry, consistently demonstrating exceptional time management and effective communication skills for top-notch customer service. Leveraging keen observation abilities and collaborating effectively within teams to enhance operational efficiency. Expertise in personnel screening and venue safety, contributing with confidence and bringing a remarkable 30% increase in customer satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Security Officer
Diamond Property Services
11.2024 - 02.2025
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
General Laborer
Anytime Staffing
10.2024 - 12.2024
Customer Service Representative
New Food Industry
06.2023 - 02.2024
- With a proven track record at New Food Industry, I excel in time management and effective communication, ensuring top-notch customer service
- My keen observation skills and ability to work in teams have significantly improved operational efficiency
- Skilled in personnel screening and venue safety, I am poised to bring my expertise and a 30% increase in customer satisfaction to your team
Cleaner
Bocam
01.2023 - 06.2023
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
Education
High School - Science Study
Government High School Nyalla
Nyalla08.2021
Skills
- Time management abilities
- Grounds monitoring
- Situational awareness
- Venue safety
- Observation
- Effective communication
- Verbal and written communication
- Parking enforcement
Languages
English
Native or Bilingual
French
Full Professional
Certification
Security guard licence
Timeline
Security Officer
Diamond Property Services
11.2024 - 02.2025
General Laborer
Anytime Staffing
10.2024 - 12.2024
Customer Service Representative
New Food Industry
06.2023 - 02.2024
Cleaner
Bocam
01.2023 - 06.2023
High School - Science Study
Government High School Nyalla
Security guard licence
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